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Acronis - MS SQL Management Console crashes

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Operating System: Windows 2008 R2 64Bit

After installing Acronis MS SQL Management Console and the MS SQL client on another computer, when I connect to the computer and try creating a backup the software crashes.

Problem signature:
Problem Event Name: APPCRASH
Application Name: DatabaseBackupConsole.exe
Application Version: 1.0.0.150
Application Timestamp: 48368163
Fault Module Name: gc.dll
Fault Module Version: 1.0.0.145
Fault Module Timestamp: 47ebe5e6
Exception Code: c00000fd
Exception Offset: 00005878
OS Version: 6.1.7600.2.0.0.272.7
Locale ID: 1033
Additional Information 1: cb75
Additional Information 2: cb756275d1899a9dd6a76c210a1bc97d
Additional Information 3: 75bc
Additional Information 4: 75bc653b084256a471c767ba14ee1a85

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0 Users found this helpful

Hello Frank,

Thank you for posting and welcome to the forum. I will do my best to assist you.

It is difficult to investigate crash issues in the forum. Please collect the following diagnostic information and contact our Support team directly:

1. AcronisInfo report.

2. Crash dumps.

If you have additional questions please let me know.

Thank you.

Better late than never. We have been testing Legato in the mean time, which worked out of the box. Please review the AcronisInfo log.