Backup of SBS 2003 and Exchange 2003 failed

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Beginner
Posts: 1
Comments: 0

Hi.

Using Acronis Recovery for MS Exchange. I Create a job using the wizard.

The first visible error is CDO error.

I have tried to install colloarations and mapi client shich I have talked about in other post, but I am using Exchange 2003 so this do not apply. Since path or software is against exchange 2007.

I have also installed the latest Acronis Remote Agent.

What do I need to do?

Best regards

Andre Sveen
<?xml version="1.0" encoding="UTF-8" ?>
<log build="179" product="Acronis Tasks Service" task="8525228C-E5FC-40D6-9D28-35E4BDB0FABE" uuid="0F94C45D-5530-4839-A794-E3C01604A634" version="1.0">
<event code="0" id="1" level="2" message="Backup information store task has been started." module="82" time="1294309930" />
<event code="0" id="2" level="2" message="Prepare backup operation." module="82" time="1294309935" />
<event code="0" id="3" level="2" message="Destination place was opened." module="82" time="1294309936" />
<event code="0" id="4" level="2" message="Create new backup archive." module="82" time="1294309936" />
<event code="0" id="5" level="2" message="Strategy name `[sbs01.IPLinkAS.local] [IS backup] [6. januar 2011 11:29:53]` is set." module="82" time="1294309936" />
<event code="0" id="6" level="2" message="Strategy ID `8525228C-E5FC-40D6-9D28-35E4BDB0FABE` is set." module="82" time="1294309936" />
<event code="0" id="7" level="2" message="Compression options applied." module="82" time="1294309936">
<field name="CompressionLevel" type="TString">
high
</field>
</event>
<event code="0" id="8" level="2" message="Protection option has been applied." module="82" time="1294309936">
<field name="ProtectionEncryptMethod" type="TLong">
0
</field>
</event>
<event code="0" id="9" level="2" message="Bandwidth option has been applied." module="82" time="1294309936">
<field name="BandwidthValue" type="TLong">
10 000
</field>
</event>
<event code="0" id="10" level="2" message="Backup options have been successfully applied." module="82" time="1294309936" />
<event code="0" id="11" level="2" message="Setting backup sources..." module="82" time="1294309936" />
<event code="0" id="12" level="2" message="Configuring backup parameters..." module="82" time="1294309936" />
<event code="0" id="13" level="2" message="Truncate transactional logs." module="82" time="1294309936" />
<event code="0" id="14" level="2" message="Backup parameters configured." module="82" time="1294309936" />
<event code="0" id="15" level="2" message="Apply backup parameters for item. Type:InformationStore; Path:/Microsoft Exchange Server/Mailbox role. " module="82" time="1294309936" />
<event code="0" id="16" level="2" message="Backup source opened." module="82" time="1294309936" />
<event code="0" id="17" level="2" message="Add storage group item to back up: /Microsoft Exchange Server/Mailbox role/First Storage Group" module="82" time="1294309937" />
<event code="0" id="18" level="2" message="Mailbox role item is added to backup." module="82" time="1294309937" />
<event code="0" id="19" level="2" message="Backup sources were successfully added." module="82" time="1294309937" />
<event code="0" id="20" level="2" message="Backup operation started." module="82" time="1294309937" />
<event code="8194" id="21" level="4" line_tag="0x8A17676B4F9A11EC" message="CDO error." module="91" time="1294309942">
<field name="$module" type="TString">
C:\Program Files\Common Files\Acronis\DatabaseBackup\Fomatik\MsExchangeBackup.dll
</field>
<event code="65520" id="22" level="4" line_tag="0xBD28FDBD64EDB8BB" message="Unknown Win32 error" module="0" time="1294309942">
<field name="code" type="TULong64">
2148861956
</field>
</event>
</event>
<event code="917515" id="23" level="4" message="Backup task failed. Reason: Member invoke failed" module="82" time="1294309942" />
<event code="1002" id="24" level="4" line_tag="0x6FCAEA0AC16F3E9B" message="Execution of task failed." module="65" time="1294309942">
<field name="$module" type="TString">
C:\Program Files\Common Files\Acronis\DatabaseBackup\Fomatik\ScriptTasks.dll
</field>
<event code="79" id="25" level="4" line_tag="0xDB42F6A52324F271" message="Error on executing bytecode." module="14" time="1294309942">
<field name="$module" type="TString">
C:\Program Files\Common Files\Acronis\DatabaseBackup\Fomatik\DataWalker.dll
</field>
<event code="11" id="26" level="4" line_tag="0x298D61E7C0088CAD" message="Member invoke failed" module="14" time="1294309942">
<field name="token" type="TIdentifier">
.Apply
</field>
<event code="8194" id="27" level="4" line_tag="0x8A17676B4F9A11EC" message="CDO error." module="91" time="1294309942">
<field name="$module" type="TString">
C:\Program Files\Common Files\Acronis\DatabaseBackup\Fomatik\MsExchangeBackup.dll
</field>
<event code="65520" id="28" level="4" line_tag="0xBD28FDBD64EDB8BB" message="Unknown Win32 error" module="0" time="1294309942">
<field name="code" type="TULong64">
2148861956
</field>
</event>
</event>
</event>
</event>
</event>
</log>

Thu, 01/06/2011 - 10:48
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 24
Comments: 3268

Hello Andre,

Welcome to our Forum, we're glad to have you with us. I entirely understand your concern, and will do my best to help you.

Thank you for the information provided. Still, unfortunately, it doesn't point us on one exact cause of the problem, and in order to solve the issue we need to localise it. Thus the situation requires investigation.

Could you please gather the diagnostic data requested here and contact support directly with the information attached. Let us know the case number created, we'd like to make sure it's handled in a proper way.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Thu, 01/13/2011 - 20:07