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Can't deploy images because of missing licences but I got licences

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Hi everyone,

I've tried to deploy an image with acronis snap deploy 3. It stopped before the deployment with saying "there no free licences" but I got enough licences as you can see on the screenshot in the attachment.

The server was running for months without problem. There were no changes made on the configuration.
The only difference I noticed is when you press the "manage licences"-button in the snap deploy mmc, it asks you for the licences-server. It didn't do this before when the deployments were successful.

So, what's the problem?

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acronis2.JPG 81.78 KB
0 Users found this helpful

Hello Pete,

Thank you for posting and welcome to our forum community. I will definitely help you with this issue.

To be 100% certain I will need a screenshot of the whole License Server so that I can see every single license there. The issue appears to be related to lack of available licenses. Even though you have free licenses, they are upgrade licenses and require a previous version's license in order to work.

Looking forward to hearing from you so that I can continue assisting you.

Thank you.