Skip to main content

Connecting to Agent causes Management Console to Hang

Thread needs solution

Hi,

I'm trying to make a master image and am following the guide here:

http://kb.acronis.com/content/26255

I've deployed an agent to a remote machine (this works fine). When I try and use the Snap Deploy 4 Management console to connect to the said remote machine it just hangs (no error messages or anything).

Any way I can troubleshoot this and proceed. I'm trying to evaluate the product for purchase and this doesn't look very promising...

Thanks,
Jerome

0 Users found this helpful

When I try and use the Snap Deploy 4 Management console to connect to the said remote machine it just hangs

Do you mean you're booting up in PXE into the agent or are you loading the agent from a flash drive or disc?