Dell Latitude E6540 can't see network in Snap Deploy Image Creator

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Trying to image-to-network a Latitude E6540, and the Image Creator is not recognizing the network card. (Booting from Image Creator iso-created CD)
Checked the website, and the bootable media available for download hasn't been updated since October. Any suggestions?
Thanks,
Angie

Tue, 07/23/2013 - 20:59
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I'm in the same boat. I can boot from the Bootable CD media and it sees the SATA drive I have connected to the computer but not the computer's hard drive or the NIC card.

Alex

Fri, 10/04/2013 - 23:23
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Yep, it is definately not working for the E6540's. I cant get it to read my work network. Im going to have to call Acronis and open a ticket to see what is going on.

Thu, 10/10/2013 - 19:07
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Alex, one thing I found that helps when it can't see the hard drive is checking that SATA is in AHCI mode in the bios.

Aaron, I am having a similar problem with the Dell 9020 desktop. Best bet is probably to try phone or web chat (I choose web so I could multi-task) That said it was a grueling few hours jumping through hoops and repeating the same process with no results today.
If I get any good results on how we can fix this ourselves I will keep you posted.

Fri, 10/18/2013 - 01:59