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Error code: 0x330021

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Hi

Today I've tried to restore a system from an acronis image (.tib file). The image contains 3 partitions (1 system reserved partition, a D drive and an E drive). The restore failed with the error message below:

E00770021: Deployment has completed with errors
Failed to deploy the image to target disk 1. Possibly the disk size is less than the source image or the image my be corrupted.

Error code: 0x330021
Tag: 0x100FE7C3207C544C

I think it fails at the restore of the D drive. The strange thing is that in the deploy image wizard, where you can select the volumes to deploy, the D drive has has a capacity of 20GB but 0 bytes of free space (he original D drive on the PC was filled with appr. 14 GB of data)?? It seems that that 0 bytes of free space is causing the problem, leaving acronis to think that the image isn't going to fit on the new disk.
The new disk has a capacity as 120GB.

When I perform a validation of this image, acronis tells me that the image is ok, and I can successfully mount the volumes from the image.

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Posts: 7
Comments: 166

 Hello Bart,

Thank you for posting. I am happy to help you with this issue.

The error message and the description correspond to the known issue in Acronis Snap Deploy 3 that has been fixed. So please make sure you are using the latest update for Acronis Snap Deploy 4, build 540. If the issue persists, then I recommend you to submit a support case to check the whole environment and troubleshoot further. Otherwise you should try not to use re-size during deploy as well as to recreate the master image. If the partitioning in the backup does not correspond to the partitioning of the source, creating a sector-by-sector image could work as a workaround.

Let me know if you need additional assistance here.

Thank you.