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Importing licenses into a reinstalled License server

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I'm having a problem corruption with my licensing server database. Article 18890 instructs to uninstall, delete the lic files, etc. I'm good with that. Question I have is, the instructions say to import the licenses into it when you have reinstalled the licensing server.

Where are the licensing files located that I need to reimport from? and does it bring the used licenses and unused licensing info with it?

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Hello Jeff,

Thank you for your post and welcome to the forum. I will do my best to help you.

For this specific issue I would recommend to contact our Support team so that we can help you.

Please check this guide in case you have trouble accessing our Support page from your Acronis web-account.

Let me know if you need additional help please.

Thank you.