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Migrating Snap Deploy Server Licenses

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Hi there,

I'm in the process of decommissioning our imaging server with the Snap Deploy Suite installed on it.

I've created a new server for imaging and have installed the Snap Deploy Suite on it, but am unsure how to migrate the licenses across from the old server.

The documentation discusses how to remove licenses from the old server but I am slightly apprehensive as I don't want to get into the position where the machines I've deployed to in the past can't be deployed to without purchasing additional licensing.

Can someone please assist?

Thanks,

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Hello all,

Thank you for your posts. I will definitely help you with your questions.

The design of Acronis Snap Deploy 3 does not permit to revoke licenses. In such situations we recommend to contact our Support team to address this issue.

Please let me know if you have additional questions.

Thank you.

Hi,
Currently I am using SNAP 3 deploy Workstation with 14 licenses. I need to decommission these PCs to new sets of PCs. Can I migrate these licenses to the new PCs? I tried remove the used licenses from the License Server but it says License Removal Failed.
I am keeping my License Server.

Please kindly assist.
Thank you very much!