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PXE Bootwiz.cfg

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Hi

I got a problem with using PXE.

After PXE boot the Acronis Loader starts. Then i get an error "bootwiz.cfg" could not be loaded ...
I already got the new bootwiz.sys file. I got it by email from the support today. And I also removed the old PXE config in the management console and recreated it. Services also restarted.

Any help is much appreciated.
Thanks.

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Hello David,

Thank you for posting and welcome to our forum. I will do my best to assist you.

In order to resolve this issue, can you please provide me with additional information.

Could you please describe your network setup in more detail? Is there only one subnet? If you have more then one, can you please describe how you have installed Acronis Snap Deploy 3 components?

You can also always get back to our support engineer who is working on your case in case you need immediate assistance.

Please let me know if you have additional questions.

Thank you.

Hi Anton

Well, my ASD 3 PXE Server is in a Server VLAN (VLAN1) and the clients are in a client VLAN (VLAN30).

The Snap Deploy 3 Server is running Win2003 R2 Standard SP2 with all needed Acronis Services like pxe service, license server, deploy service and management console.
In the past it worked and since i did a ASD update i get this issue now. I also uninstalled all and reinstalled with reconfiguration from scratch.
I don't think its a LAN or Server side error since it worked till now. Booting PXE is working fine the Acronis Loader is loading but this bootwiz.cfg is not found. Where is it located anyway?

Thanks.

Hello David!

Thank you for provided details, I appreciate your cooperation. I'm really sorry for you've faced this issue and will do my best to help you.

I've checked the case for more details and can see that you've already been provided with the update for the PXE. and in case it didn't help, we will need to localize the issue. Could you please kindly do the following? 

  1. On booting from PXE press alt+ctrl+f2 and remove quite parameter
  2. Please follow any suitable instructions mentioned in this article

This will help us to localise the issue.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Yana

If I press alt+ctrl+f2 while booting PXE but nothing happens ... I press it at the moment when "Starting Acronis Loader..." is displayed.

Thats what is on the screen:

Starting Acronis Loader...
Downloading bootwiz.cfg...

Acronis Loader: No configuration file present.
Press to reboot...