Snap Deploy 3 doenst work, wrong install?

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 1
Comments: 1

Dear Supporters,
i downloaded Snap Deploy 3 Software in trial status. I want to install 25 PCs with Windows 7. I installed Snap Deploy an Win7, first the License Server. I cant control any licenses. After an install on XP, it works. But the other components from Snap Deploy doesnt work! Do i had to install Snap Deploy 3 on a WIndows Server OS?!

Sorry for my bad english.

Wed, 05/26/2010 - 05:46
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 24
Comments: 3268

Dear Manuel!

Thank you for finding time to join our Forum, we're glad to greet you here! I completely understand your concern and will be glad to assist you.

Unfortunately due to the lack of information it is difficult to identify the exact cause of the issue. Could you please kindly provide us with the following information: 

  1. Exact description of the issue (any error? how exactly it doesn't work?)
  2. Exact sequence of steps performed before you encountered this problem

This information will help us to localize the issue and find a solution.

Also please keep in mind that trial version of Acronis Snap Deploy 3 includes only 5 Agent licenses, thus it allows you to deploy Windows 7 OS only to 5 machines.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

We will be waiting for your reply.

Thank you.

Wed, 05/26/2010 - 15:52
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 1

okay, i will explain it in detail.

At first i installed the Acronis License Server on Windows 7. After installing, i started the tool to save the license. But after starting, there was a windows "Connect to Server", although i clicked on "manage licenses on a local workstation". There was no way to add the licenses.
The second try was on my Netbook (Windows XP), this worked fine! But i had to install Snap Deploy on Windows 7 =/

So i tested snap deploy 3 on xp...after installing the license server, i installed the other components, but no component worked...there were only the one *.exe in the program folder.

Do you know a solution for this problem?

Fri, 05/28/2010 - 06:08
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 88
Comments: 4769

Hello Manuel,

Thank you for getting back to us.

I am terribly sorry for the inconvenience, but at the moment it is not clear why this issue occurs.

To resolve this problem as fast as possible, I would recommend to contact our support directly. We offer 30 day trial support and you can use our chat service or submit a web-form. Please check this article for instructions.

Let me know if you have additional questions please.

Thank you.

Tue, 06/01/2010 - 13:10
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