Snap Deploy 3 & Windows 7 Hidden Partition

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I am using a trial version and attempting to image a Win7 image and restore it to another machine that is exactly the same.

I have one partition labeled as C: and the hidden partition is unlabeled. The problem is when I go to create a master image file, it wants to label the hidden partition as C: and my other one as D:, if I go ahead and let it do this and deploy the image, it blows up. If I just select D:, it will image it as D: but the deployed image will not boot without the hidden partition.

Is there any way to change the drive letters or keep this from happening? I need help asap, I have been testing the trail version all week and need to know whether this is the right product for us as we have a major deployment next week.

Thanks,
-Adam

Fri, 10/29/2010 - 13:04
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Hello Adam and Derek,

Thank you for posting and welcome to the forum. I will do my best to help you.

From my experience, Acronis drive letter naming should not affect the outcome of the deployment. The issue could be something else. Please provide me with additional details.

If you create a master image with the partitions and then deploy them, what exactly happens? Do you deploy with Standalone utility or through the PXE server?

Would it be possible to create an Acronis report from the source machine and Acronis report 51 from the deployed unbootable machine and get back to me with them?

You can always get in touch with our Support team directly if you need immediate help. We offer technical support for the duration of the trial period.

Looking forward to your replies and if you have additional questions please let me know.

Thank you.

Thu, 04/21/2011 - 12:05
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Are there any solutions to this problem, because I have the exact same problem
All forum items seem to be of the type: collect data, send it and then there is no solution posted, which makes the forum somewhat useless to find a solution to your problem.

Thu, 08/11/2011 - 15:23
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello System Beheerder,

Welcome to our Forum, we're glad to greet you here. Thank you for your comment, and feedback provided.

I completely understand your concern. However most of the cases where we request the diagnostic information don't have a common solution as they don't have a common cause. Thus we cannot specify the fix, as in each case it's unique, and each situation should be investigated separately. Even if there are 10 possible reasons, we cannot specify all 10 solutions, as only one leads to the fix, and 9 others may make things worse.

Please let us know if you're having any issues with contacting support regarding the problem investigation, we will help you.

Thank you for understanding.

Thu, 08/18/2011 - 01:49