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Snap Deploy Bootable USB drive.

Thread needs solution

Hello there,
Just a quick question... Is there any way to inject NIC card drivers into the USB drive? The one I make does not show the NIC for our newer Lenovo laptops T410 & T510. However it does recognize the older models. Any help on this would be greatly appreciated. Thanks in advance!

Later,
Liang

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Hello Liang!

Welcome to Acronis Forum, we're glad to greet you here!

Unfortunately due to tha lack of diagnostic information it is difficult to identify the exact cause of the problem, so we will need to take a closer look at the issue.

Could you please kindly gather the following? 

  1. Acronis Linux Report
  2. Windows System Information from the target machine, if possible

After that please kindly contact support directly. Keep in mind that should you face any procrastination with the response, you can always let us know the case number - and we will do our best to speed up the process.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

I am running into similar issue with Lenovo T410 like this user. I think you have a solution like this so can you provide me the same.

I'm having problems creating a master image of my Lenovo T410i.
The problem seems to be the Nic drivers are not supported when i boot from the PXE server.
When i select to create a master image i have no eth card.
The Network card is a Intel 82577LM.
Any help would be much appreciated.

Welcome to our Forum,we're glad to greet you here! I completely understand your concern and will be glad to help you.

This issue is caused by the lack of drivers on PXE, and solved by updating bootable components. I will send you the instructions via Private Message in a minute.

I'd also like to mention that this issue is important for us and we'd like to have all the information stored in one place. So please don't hesitate to share your comments and questions with us in the main thread.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

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 Hello Basant!

Thank you for reporting about the issue. 

Actually it's related not to the USB issue, but to the lack of drivers. We have a separate thread for it here. Feel free to post there!

The issue with the lack of drivers is usually resolved by updating the PXE bootable components. I will send you the instructions in a minute via Private message, feel free to follow them and see whether the issue persists! 

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you! 

Thank you!