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Snap Deploy Template Creation Crashes Everytime...

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When I try to create a template I get to the select a partition section and when I select my partition and click next and the management console crashes.

This is a Dell Optiplex 380.

- I ran the Acronis Info Executable and it created a zip file call "AcronisInfo"

- I retrieved the DMP file "SnapDeployConsole.DMP"

- Recovered the "report.wer" file from the last created folder.

I have these files on hand. Can someone suggest who I can PM or send the files to.

Thanks for taking the time to read this. Any help is appreciated.

CK~

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Hello Christopher,

Thank you for your message and welcome to the Acronis forum. I will definitely assist you.

This crash needs to be investigated. Please contact our Support team so that we can help you with this issue. We offer technical support for the duration of the trial period. I will send you a private message with an ftp link to which you can upload all the dumps, this way there is no need to attach anything to your initial request.

Should you have additional questions, please let me know.

Thank you.