Stuck at Acronis PXE Server window with no options to continue

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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We are having issues with Acronis PXE server. Not able to use when we try to use PXE server. Computer pxe boot and it loads Acronis PXE Server window but I don't have any other options to continue with installing the image. I just have option to Turn Off Machine. Rebooted server already. Tried different laptop and desktop and same issue. Not sure when last time was used but we did upgraded to Server 2022 if that maybe the issue.

Snap Deploy 6

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Tue, 08/01/2023 - 18:35
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Comments: 1727

Hello Rob,

Welcome to the forum!

Please check the following user guide and ensure that the prerequisites are met. I advise you to start the process again and follow the instructions step by step:

Please also refer to this KB article with troubleshooting steps for common issues: https://kb.acronis.com/content/47134

Kindly be aware of the following limitations:

  1. Acronis bootable media cannot contain both Acronis Cyber Protect/other products and Acronis Snap Deploy components.

  2. Acronis Snap Deploy does not support .tib/.tibx backup archives and cannot use them as master images for deployment. Acronis Cyber Protect does not support master images created by Acronis Snap Deploy and cannot recover data from them.

If the issue persists, please raise a ticket with our support so we can investigate the issue: https://kb.acronis.com/content/8153

Thanks!

Wed, 08/02/2023 - 07:51
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