32GB of memory and my TI 2016 cloud backup aborts with "not enough memory" message
I am running the most current version, build 6569. My machine has a i7-4770K CPU and 32 GB of memory. I run a cloud backup and a local backup of my C: drive at different times during the day. About a week ago, I started getting messages that there was not enough memory to complete the operation. The backup runs for about 90 minutes or so before it gets this message. I am pretty sure that the problem is not real memory, because I have 32 GB and the a backup of the same drive to a local disk has no problems. Here is a copy of the log formatted by the very useful "Read_Log_File" program written by FtrPilot.
log uuid=6203367A-A8D8-42AB-BC54-B30E37ECB7FF; product=True Image; version=19.0; build=6569; task=A3D5EB81-3F82-4280-A5B9-A9ED4F05CB33; task_name=Daily C cloud backup
Start= 4/30/2016 12:00:02
event id=1; level=2; module=100; code=2; date/time=4/30/2016 12:00:02
message=Operation Daily C cloud backup started by schedule.
event id=2; level=2; module=316; code=0; date/time=4/30/2016 12:00:09
message=Operation: Backup
event id=3; level=2; module=316; code=0; date/time=4/30/2016 12:00:09
message=Backup type: hybrid (disk level)
event id=4; level=2; module=316; code=0; date/time=4/30/2016 12:00:09
message=Operation: Consolidation
event id=5; level=2; module=100; code=11; date/time=4/30/2016 12:00:09
message=Priority changed to High.
event id=6; level=2; module=0; code=0; date/time=4/30/2016 12:00:23
message=Switching to next Wan Optimizator Server
event id=7; level=2; module=0; code=0; date/time=4/30/2016 12:00:38
message=Switching to next Wan Optimizator Server
event id=8; level=2; module=0; code=0; date/time=4/30/2016 12:00:38
message=Fallback to work without wan optimizator. Reason: Switch Count exceeded
event id=9; level=2; module=0; code=0; date/time=4/30/2016 12:00:38
message=Fallback to work without wan optimizator. Reason: Switch Count exceeded
event id=10; level=2; module=0; code=0; date/time=4/30/2016 12:00:39
message=Fallback to work without wan optimizator. Reason: Switch Count exceeded
event id=11; level=2; module=0; code=0; date/time=4/30/2016 12:01:55
message=Fallback to work without wan optimizator. Reason: Switch Count exceeded
event id=12; level=2; module=0; code=0; date/time=4/30/2016 12:05:24
message=Fallback to work without wan optimizator. Reason: Switch Count exceeded
event id=13; level=2; module=0; code=0; date/time=4/30/2016 12:49:54
message=Fallback to work without wan optimizator. Reason: Switch Count exceeded
event id=14; level=2; module=0; code=0; date/time=4/30/2016 12:53:39
message=Fallback to work without wan optimizator. Reason: Switch Count exceeded
event id=15; level=2; module=0; code=0; date/time=4/30/2016 13:13:21
message=Fallback to work without wan optimizator. Reason: Switch Count exceeded
event id=16; level=2; module=0; code=0; date/time=4/30/2016 13:24:44
message=Fallback to work without wan optimizator. Reason: Switch Count exceeded
event id=17; level=2; module=0; code=0; date/time=4/30/2016 13:30:54
message=Fallback to work without wan optimizator. Reason: Switch Count exceeded
event id=18; level=2; module=0; code=0; date/time=4/30/2016 13:33:59
message=Fallback to work without wan optimizator. Reason: Switch Count exceeded
event id=19; level=2; module=0; code=0; date/time=4/30/2016 13:39:06
message=Fallback to work without wan optimizator. Reason: Switch Count exceeded
event id=20; level=2; module=0; code=0; date/time=4/30/2016 13:39:10
message=Fallback to work without wan optimizator. Reason: Switch Count exceeded
event id=21; level=4; module=23; code=2051; date/time=4/30/2016 13:39:10
message=Operation has been aborted.; line_tag=0xBE4A335CC601F5FC
Error_Code=AQMIFwD89QHGXDNKvk9wZXJhdGlvbiBoYXMgYmVlbiBhYm9ydGVkLgAkbW9kdWxlAEF0aV9kZW1vbl92c182NTY5ACRmaWxlAEFrOlw2NTY5XGFyY2hpdmVcdmVyMlxmaWxlXG9wZXJhdGlvbi5jcHAAJGZ1bmMAQUFyY2hpdmVBcGk6Ok9wZXJhdGlvbkltcGw6OkV4ZWN1dGUAJGxpbmUATlQAAAAAAAAAAAYABABqlA3WdmfYw05vdCBlbm91Z2ggbWVtb3J5IHRvIGNvbXBsZXRlIHRoZSBvcGVyYXRpb24uACRtb2R1bGUAQXRpX2RlbW9uX3ZzXzY1NjkAJGZpbGUAQWs6XDY1NjlcZmlsZVxmaWxlc3lzXG1vdW50X2hhbmRsZXIuY3BwACRmdW5jAEFgYW5vbnltb3VzLW5hbWVzcGFjZSc6Ok5ld0hhbmRsZXJJbXBsACRsaW5lAE4UAAAAAAAAAAA=
event id=22; level=4; module=4; code=6; date/time=4/30/2016 13:39:10
message=Not enough memory to complete the operation.; line_tag=0xC3D86776D60D946A; hide=1
event id=23; level=4; module=316; code=5; date/time=4/30/2016 13:39:19
message=Operation has completed with errors.; line_tag=0x9F2C53C72E8BCE7C
Error_Code=AQUAPAF8zosux1Msn09wZXJhdGlvbiBoYXMgY29tcGxldGVkIHdpdGggZXJyb3JzLgAkbW9kdWxlAEF0aV9kZW1vbl92c182NTY5ACRmaWxlAEFrOlw2NTY5XHByb2R1Y3RzXGltYWdlclxkZW1vblxtYWluLmNwcAAkZnVuYwBBbWFpbgAkbGluZQBOhgIAAAAAAAAA
event id=24; level=2; module=103; code=0; date/time=4/30/2016 13:39:22
message=The e-mail notification has been successfully sent.
event id=25; level=4; module=103; code=0; date/time=4/30/2016 13:39:22
message=Batch operation has completed with errors.
Start= 4/30/2016 12:00:02
Finish= 4/30/2016 13:39:22
Total Time= 01:39:20
The only other message I get is the 'Fallback to work without wan optimizator. Reason: Switch Count exceeded' message, which I am also interested in. I have been getting that message, since my first cloud backup, so I don't think that it has an relevance to the memory problem. I would like to know what it means though and if there is anyway to fix it.
Does anyone have any idea what the memory message means? It can't be regular memory, because I was monitoring it when the error message came out, and there was only about 8GB of the 32GB allocated during the whole backup. Currently, I am unable to do a cloud backup, so I would appreciate any ideas. If any other information is needed, like a system report, please reply to this post and I will get it right away.
Regards


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