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Acronis 2016 5 user - "old computer name

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I have a 5 user Acronis 2016.  When I try to transfer a license, the names shown are not what I have assigned as the computer names are.  I just shows: Desktop and a number after it, how doyou know what computer it actually is.  I must have missed something.

             Thanks for the Help!

 

 

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Lynn, welcome to these public User Forums.

If you don't recognise the assigned computer names as shown by Acronis when trying to move licenses, then I can only recommend trying the following:

Assuming that you still have 5 PC's with ATI 2016 installed, then go to each computer in turn and open the main Acronis GUI to the Account page where you should be able to confirm the serial number assigned to that PC.

Next open the Properties page for 'This PC' / Computer and check what actual name is shown there and check if this matches the names shown by Acronis?