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Acronis 2016 not opening backups in USB external drives

Thread needs solution

 The 2016 program lists the backup files.  But, fails to open the backup (located on a USB connected external hard drive) listed to restore the complete contents of the computer.  Even after rebooting

the computer using the Acronis Bootable Rescue Media, the Acronis program fails to recognise or list the USB connected backup.

Help!!!!!ht

 

0 Users found this helpful

If the external is usb3, try connecting to a usb2 connector or even try using a usb2 cable.

The rescue media may not have a driver for your external.  Another option may be to create a WINPE type recovery disk.

Refer Tools menu on installed program.