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acronis acesses hard drive continually

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Acronis acesses hard drive continually even though it is set to manual backup with the backup scheme set to full backup. Is there a way to turn off acronis except when I want to do a backup.

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Mike, how are you determining that Acronis is accessing your hard drive continually?

See KB document https://kb.acronis.com/content/56697 which has a list of all the Acronis processes and services.

You can try stopping / disabling the services for functions that you are not using, i.e. NonStop Backup or Sync services.

I am running Process Monitor which is a part of Sysinternal suite.

Here is a sample:

5:07:14.7273731 PM    TrueImageHomeService.exe    12068    ReadFile    \Device\HarddiskVolumeShadowCopy41    SUCCESS    Offset: 41,107,062,784, Length: 262,144, I/O Flags: Non-cached, Priority: Normal
 

 

Mike, try having a look at the Acronis Scheduler Manager utility - https://kb.acronis.com/SchedulerManager and in particular, at the get list option to confirm that you have no active tasks that could be behind this activity.

The other utility that I would recommend is the Service Log File Viewer app to check for what logs are being created that might also reflect any activity by ATIH.

Windows 10 64 - True Image 2016 - Receiving message at restart "Operations are in progress. Machine will be turned off when operation finishes."  In a short period the PC then reboots.  This problem started 1 day ago and I believe there was an Acronis backup in progress when I rebooted and then a Windows update began.  A problem with File Explorer also started at that time, Invalid registry values for .JPG.  I was able to correct this by eliminating two old registry keys that were not deleted during the Windows update.  I also developed the same problem for .avi and .mp4 files within File explorer.  I have not been able to fix this as of yet.  I wonder if the problems were created when rebooting when an Acronis backup is in progress and a Windows update starts during initial reboot sequence.  Only a guess.

Larry, your problem is unlikely to be the same as the original poster of this thread in the forum as he has made no mention of getting the 'Operations are inprogress' message.  That is a known issue at system shutdown / restart that the Acronis developers are aware of and hope to release an updated build of ATIH 2016 for sometime soon that will resolve it.

If you do not want to wait for the updated build, then the only method that we have seen to resolve this is to perform a clean reinstall of ATIH 2016 by using the Acronis Cleanup Tool (link in my signature) but be aware that the cleanup tool will remove all your current backup tasks and history, and you will need to reconfigure these after reinstalling the software.

It did not show any task. The log viewer showed the following but I don't know what means:

log uuid=970A4C0D-DEF2-489D-901A-75FBDEFE1B9E; product=True Image; version=19.0; build=6027; task=05DC681C-F104-41F6-9505-57D0D4BB0CE9; task_name=ST2000DM001-9YN164
Start= 4/12/2016 11:12:05 AM
event id=1; level=2; module=100; code=0; date/time=4/12/2016 11:12:05 AM
          message=Backup reserve copy attributes: format tib; need_reserve_backup_copy false
event id=2; level=2; module=100; code=2; date/time=4/12/2016 11:12:05 AM
          message=Operation ST2000DM001-9YN164 started by schedule.
event id=3; level=2; module=100; code=0; date/time=4/12/2016 11:12:05 AM
          message=Operation description: Stage Description.
event id=4; level=2; module=100; code=0; date/time=4/12/2016 11:12:07 AM
          message=Backup reserve copy attributes: format tib; need_reserve_backup_copy false
event id=5; level=2; module=316; code=0; date/time=4/12/2016 11:12:07 AM
          message=Operation: Backup
event id=6; level=2; module=100; code=11; date/time=4/12/2016 11:12:07 AM
          message=Priority changed to High.
event id=7; level=2; module=11; code=1008; date/time=4/12/2016 11:12:07 AM
          message=Create Backup Archive From: Disk 1 To file: F:\My backups\Phoenix\ST2000DM001-9YN164.tib Compression: Normal File Split: 650 MB Exclude: Files matching mask Match criterion:
          hiberfil.sys
          pagefile.sys
          $Recycle.Bin
          swapfile.sys
          System Volume Information
          *.tib
          *.tib.metadata
          *.~
          *.tmp
          *.db3-journal
          C:\Users\Mike\AppData\Local\Temp
          C:\Users\Administrator\AppData\Local\Temp
          C:\Users\Mike\AppData\Local\Microsoft\Windows\Temporary Internet Files
          C:\Users\Administrator\AppData\Local\Microsoft\Windows\Temporary Internet Files
          C:\Users\Mike\AppData\Local\Google\Chrome\User Data
          C:\Users\Mike\AppData\Local\Opera Software
          C:\Users\Mike\AppData\Roaming\Opera\Opera
          C:\Users\Mike\AppData\Local\Mozilla\Firefox\Profiles
          C:\Users\Administrator\AppData\Local\Google\Chrome\User Data
          C:\Users\Administrator\AppData\Local\Opera Software
          C:\Users\Administrator\AppData\Roaming\Opera\Opera
          C:\Users\Administrator\AppData\Local\Mozilla\Firefox\Profiles
          C:\windows\CSC

event id=8; level=2; module=1; code=504; date/time=4/12/2016 11:12:09 AM
          message=Pending operation 166 started: 'Creating partition image'.
event id=9; level=2; module=1; code=504; date/time=4/12/2016 11:12:09 AM
          message=Pending operation 166 started: 'Creating partition image'.
event id=10; level=2; module=100; code=0; date/time=4/12/2016 11:17:18 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v1-2.tib
event id=11; level=2; module=100; code=0; date/time=4/12/2016 11:17:39 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v2-2.tib
event id=12; level=2; module=100; code=0; date/time=4/12/2016 11:17:49 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v3-2.tib
event id=13; level=2; module=100; code=0; date/time=4/12/2016 11:18:16 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v4-2.tib
event id=14; level=2; module=100; code=0; date/time=4/12/2016 11:18:24 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v5-2.tib
event id=15; level=2; module=100; code=0; date/time=4/12/2016 11:18:31 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v6-2.tib
event id=16; level=2; module=100; code=0; date/time=4/12/2016 11:18:39 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v7-2.tib
event id=17; level=2; module=100; code=0; date/time=4/12/2016 11:18:46 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v8-2.tib
event id=18; level=2; module=100; code=0; date/time=4/12/2016 11:18:54 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v9-2.tib
event id=19; level=2; module=100; code=0; date/time=4/12/2016 11:19:01 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v10-2.tib
event id=20; level=2; module=100; code=0; date/time=4/12/2016 11:19:14 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v11-2.tib
event id=21; level=2; module=100; code=0; date/time=4/12/2016 11:19:34 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v12-2.tib
event id=22; level=2; module=100; code=0; date/time=4/12/2016 11:20:10 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v13-2.tib
event id=23; level=2; module=100; code=0; date/time=4/12/2016 11:20:36 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v14-2.tib
event id=24; level=2; module=100; code=0; date/time=4/12/2016 11:21:12 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v15-2.tib
event id=25; level=2; module=100; code=0; date/time=4/12/2016 11:21:54 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v16-2.tib
event id=26; level=2; module=100; code=0; date/time=4/12/2016 11:22:31 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v17-2.tib
event id=27; level=2; module=100; code=0; date/time=4/12/2016 11:23:50 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v18-2.tib
event id=28; level=2; module=100; code=0; date/time=4/12/2016 11:24:45 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v19-2.tib
event id=29; level=2; module=100; code=0; date/time=4/12/2016 11:25:01 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v20-2.tib
event id=30; level=2; module=100; code=0; date/time=4/12/2016 11:25:11 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v21-2.tib
event id=31; level=2; module=100; code=0; date/time=4/12/2016 11:25:20 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v22-2.tib
event id=32; level=2; module=100; code=0; date/time=4/12/2016 11:25:28 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v23-2.tib
event id=33; level=2; module=100; code=0; date/time=4/12/2016 11:25:38 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v24-2.tib
event id=34; level=2; module=100; code=0; date/time=4/12/2016 11:25:46 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v25-2.tib
event id=35; level=2; module=100; code=0; date/time=4/12/2016 11:25:56 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v26-2.tib
event id=36; level=2; module=100; code=0; date/time=4/12/2016 11:26:08 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v27-2.tib
event id=37; level=2; module=100; code=0; date/time=4/12/2016 11:26:16 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v28-2.tib
event id=38; level=2; module=100; code=0; date/time=4/12/2016 11:26:22 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v29-2.tib
event id=39; level=2; module=100; code=0; date/time=4/12/2016 11:26:31 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v30-2.tib
event id=40; level=2; module=100; code=0; date/time=4/12/2016 11:26:38 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v31-2.tib
event id=41; level=2; module=100; code=0; date/time=4/12/2016 11:26:45 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v32-2.tib
event id=42; level=2; module=100; code=0; date/time=4/12/2016 11:26:52 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v33-2.tib
event id=43; level=2; module=100; code=0; date/time=4/12/2016 11:27:00 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v34-2.tib
event id=44; level=2; module=100; code=0; date/time=4/12/2016 11:27:07 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v35-2.tib
event id=45; level=2; module=100; code=0; date/time=4/12/2016 11:27:14 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v36-2.tib
event id=46; level=2; module=100; code=0; date/time=4/12/2016 11:27:21 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v37-2.tib
event id=47; level=2; module=100; code=0; date/time=4/12/2016 11:27:28 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v38-2.tib
event id=48; level=2; module=100; code=0; date/time=4/12/2016 11:27:36 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v39-2.tib
event id=49; level=2; module=100; code=0; date/time=4/12/2016 11:27:44 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v40-2.tib
event id=50; level=2; module=100; code=0; date/time=4/12/2016 11:27:52 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v41-2.tib
event id=51; level=2; module=100; code=0; date/time=4/12/2016 11:27:59 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v42-2.tib
event id=52; level=2; module=100; code=0; date/time=4/12/2016 11:28:06 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v43-2.tib
event id=53; level=2; module=100; code=0; date/time=4/12/2016 11:28:13 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v44-2.tib
event id=54; level=2; module=100; code=0; date/time=4/12/2016 11:28:22 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v45-2.tib
event id=55; level=2; module=100; code=0; date/time=4/12/2016 11:28:29 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v46-2.tib
event id=56; level=2; module=100; code=0; date/time=4/12/2016 11:28:35 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v47-2.tib
event id=57; level=2; module=100; code=0; date/time=4/12/2016 11:28:43 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v48-2.tib
event id=58; level=2; module=100; code=0; date/time=4/12/2016 11:28:50 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v49-2.tib
event id=59; level=2; module=100; code=0; date/time=4/12/2016 11:28:58 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v50-2.tib
event id=60; level=2; module=100; code=0; date/time=4/12/2016 11:29:06 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v51-2.tib
event id=61; level=2; module=100; code=0; date/time=4/12/2016 11:29:14 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v52-2.tib
event id=62; level=2; module=100; code=0; date/time=4/12/2016 11:29:22 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v53-2.tib
event id=63; level=2; module=100; code=0; date/time=4/12/2016 11:29:29 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v54-2.tib
event id=64; level=2; module=100; code=0; date/time=4/12/2016 11:29:36 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v55-2.tib
event id=65; level=2; module=100; code=0; date/time=4/12/2016 11:29:44 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v56-2.tib
event id=66; level=2; module=100; code=0; date/time=4/12/2016 11:29:51 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v57-2.tib
event id=67; level=2; module=100; code=0; date/time=4/12/2016 11:29:58 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v58-2.tib
event id=68; level=2; module=100; code=0; date/time=4/12/2016 11:30:05 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v59-2.tib
event id=69; level=2; module=100; code=0; date/time=4/12/2016 11:30:12 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v60-2.tib
event id=70; level=2; module=100; code=0; date/time=4/12/2016 11:30:19 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v61-2.tib
event id=71; level=2; module=100; code=0; date/time=4/12/2016 11:30:26 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v62-2.tib
event id=72; level=2; module=100; code=0; date/time=4/12/2016 11:30:33 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v63-2.tib
event id=73; level=2; module=100; code=0; date/time=4/12/2016 11:30:40 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v64-2.tib
event id=74; level=2; module=100; code=0; date/time=4/12/2016 11:30:47 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v65-2.tib
event id=75; level=2; module=100; code=0; date/time=4/12/2016 11:30:55 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v66-2.tib
event id=76; level=2; module=100; code=0; date/time=4/12/2016 11:31:02 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v67-2.tib
event id=77; level=2; module=100; code=0; date/time=4/12/2016 11:31:09 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v68-2.tib
event id=78; level=2; module=100; code=0; date/time=4/12/2016 11:31:16 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v69-2.tib
event id=79; level=2; module=100; code=0; date/time=4/12/2016 11:31:23 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v70-2.tib
event id=80; level=2; module=100; code=0; date/time=4/12/2016 11:31:31 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v71-2.tib
event id=81; level=2; module=100; code=0; date/time=4/12/2016 11:31:38 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v72-2.tib
event id=82; level=2; module=100; code=0; date/time=4/12/2016 11:31:45 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v73-2.tib
event id=83; level=2; module=100; code=0; date/time=4/12/2016 11:31:52 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v74-2.tib
event id=84; level=2; module=100; code=0; date/time=4/12/2016 11:31:59 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v75-2.tib
event id=85; level=2; module=100; code=0; date/time=4/12/2016 11:32:07 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v76-2.tib
event id=86; level=2; module=100; code=0; date/time=4/12/2016 11:32:14 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v77-2.tib
event id=87; level=2; module=100; code=0; date/time=4/12/2016 11:32:22 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v78-2.tib
event id=88; level=2; module=100; code=0; date/time=4/12/2016 11:32:29 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v79-2.tib
event id=89; level=2; module=100; code=0; date/time=4/12/2016 11:32:37 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v80-2.tib
event id=90; level=2; module=100; code=0; date/time=4/12/2016 11:32:44 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v81-2.tib
event id=91; level=2; module=100; code=0; date/time=4/12/2016 11:32:51 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v82-2.tib
event id=92; level=2; module=100; code=0; date/time=4/12/2016 11:32:59 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v83-2.tib
event id=93; level=2; module=100; code=0; date/time=4/12/2016 11:33:06 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v84-2.tib
event id=94; level=2; module=100; code=0; date/time=4/12/2016 11:33:13 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v85-2.tib
event id=95; level=2; module=100; code=0; date/time=4/12/2016 11:33:20 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v86-2.tib
event id=96; level=2; module=100; code=0; date/time=4/12/2016 11:33:27 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v87-2.tib
event id=97; level=2; module=100; code=0; date/time=4/12/2016 11:33:34 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v88-2.tib
event id=98; level=2; module=100; code=0; date/time=4/12/2016 11:33:42 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v89-2.tib
event id=99; level=2; module=100; code=0; date/time=4/12/2016 11:33:49 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v90-2.tib
event id=100; level=2; module=100; code=0; date/time=4/12/2016 11:33:56 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v91-2.tib
event id=101; level=2; module=100; code=0; date/time=4/12/2016 11:34:03 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v92-2.tib
event id=102; level=2; module=100; code=0; date/time=4/12/2016 11:34:10 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v93-2.tib
event id=103; level=2; module=100; code=0; date/time=4/12/2016 11:34:17 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v94-2.tib
event id=104; level=2; module=100; code=0; date/time=4/12/2016 11:34:24 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v95-2.tib
event id=105; level=2; module=100; code=0; date/time=4/12/2016 11:34:31 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v96-2.tib
event id=106; level=2; module=100; code=0; date/time=4/12/2016 11:34:38 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v97-2.tib
event id=107; level=2; module=100; code=0; date/time=4/12/2016 11:34:45 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v98-2.tib
event id=108; level=2; module=100; code=0; date/time=4/12/2016 11:34:52 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v99-2.tib
event id=109; level=2; module=100; code=0; date/time=4/12/2016 11:34:59 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v100-2.tib
event id=110; level=2; module=100; code=0; date/time=4/12/2016 11:35:06 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v101-2.tib
event id=111; level=2; module=100; code=0; date/time=4/12/2016 11:35:13 AM
          message=Writing incremental version to file: ST2000DM001-9YN164_inc_b1_s2_v102-2.tib
event id=112; level=4; module=4; code=29; date/time=4/12/2016 11:35:19 AM
          message=The quotas are violated.; line_tag=0x1D8EAB676A3F6AEC
Error_Code=AR0ABADsaj9qZ6uOHVRoZSBxdW90YXMgYXJlIHZpb2xhdGVkLgBQYXRoAFdGOlxNeSBiYWNrdXBzXFBob2VuaXhcU1QyMDAwRE0wMDEtOVlOMTY0X2luY19iMV9zMl92MTAyLTIudGliACRtb2R1bGUATgAAAAAAAAAAAB0ABADL5V35ljPZBlRoZSBxdW90YXMgYXJlIHZpb2xhdGVkLgAkbW9kdWxlAE4AAAAAAAAAAAA=
event id=113; level=4; module=4; code=29; date/time=4/12/2016 11:35:19 AM
          message=The quotas are violated.; line_tag=0x6D93396F95DE5CB; hide=1
event id=114; level=4; module=1; code=502; date/time=4/12/2016 11:35:34 AM
          message=Write error; line_tag=0x65B5EB7011094700
Error_Code=AfYBAQAARwkRcOu1ZVdyaXRlIGVycm9yACRtb2R1bGUATgAAAAAAAAAAAAQABwDYxMuI8OEtnVdyaXRlIGVycm9yACRtb2R1bGUATgAAAAAAAAAAAB0ABADsaj9qZ6uOHVRoZSBxdW90YXMgYXJlIHZpb2xhdGVkLgBQYXRoAFdGOlxNeSBiYWNrdXBzXFBob2VuaXhcU1QyMDAwRE0wMDEtOVlOMTY0X2luY19iMV9zMl92MTAyLTIudGliACRtb2R1bGUATgAAAAAAAAAAAB0ABADL5V35ljPZBlRoZSBxdW90YXMgYXJlIHZpb2xhdGVkLgAkbW9kdWxlAE4AAAAAAAAAAAA=
event id=115; level=4; module=7; code=4; date/time=4/12/2016 11:35:34 AM
          message=Write error; line_tag=0x9D2DE1F088CBC4D8; hide=1
event id=116; level=4; module=4; code=29; date/time=4/12/2016 11:35:34 AM
          message=The quotas are violated.; line_tag=0x1D8EAB676A3F6AEC; hide=1
event id=117; level=4; module=4; code=29; date/time=4/12/2016 11:35:34 AM
          message=The quotas are violated.; line_tag=0x6D93396F95DE5CB; hide=1
event id=118; level=4; module=7; code=4; date/time=4/12/2016 11:35:34 AM
          message=Write error; line_tag=0x91BD40306B6C5083
Error_Code=AQQABwCDUGxrMEC9kVdyaXRlIGVycm9yACRtb2R1bGUATgAAAAAAAAAAAAQABwDYxMuI8OEtnVdyaXRlIGVycm9yACRtb2R1bGUATgAAAAAAAAAAAB0ABADsaj9qZ6uOHVRoZSBxdW90YXMgYXJlIHZpb2xhdGVkLgBQYXRoAFdGOlxNeSBiYWNrdXBzXFBob2VuaXhcU1QyMDAwRE0wMDEtOVlOMTY0X2luY19iMV9zMl92MTAyLTIudGliACRtb2R1bGUATgAAAAAAAAAAAB0ABADL5V35ljPZBlRoZSBxdW90YXMgYXJlIHZpb2xhdGVkLgAkbW9kdWxlAE4AAAAAAAAAAAA=
event id=119; level=4; module=7; code=4; date/time=4/12/2016 11:35:34 AM
          message=Write error; line_tag=0x9D2DE1F088CBC4D8; hide=1
event id=120; level=4; module=4; code=29; date/time=4/12/2016 11:35:34 AM
          message=The quotas are violated.; line_tag=0x1D8EAB676A3F6AEC; hide=1
event id=121; level=4; module=4; code=29; date/time=4/12/2016 11:35:34 AM
          message=The quotas are violated.; line_tag=0x6D93396F95DE5CB; hide=1
event id=122; level=4; module=316; code=5; date/time=4/12/2016 11:35:34 AM
          message=Operation has completed with errors.; line_tag=0x9F2C53C72E8BCE5E
Error_Code=AQUAPAFezosux1Msn09wZXJhdGlvbiBoYXMgY29tcGxldGVkIHdpdGggZXJyb3JzLgAkbW9kdWxlAE4AAAAAAAAAAAA=
Start= 4/12/2016 11:12:05 AM
Finish= 4/12/2016 11:35:34 AM
Total Time= 00:23:29

Mike, thank you for the log information - the key element that I see from the log is that you are creating an incremental backup image but are using File Split: 650 MB which means that you are creating hundreds of 650MB CD sized file segments for the incremental image, which in turn looks like it is hitting a quota limit on your F:\My backups\Phoenix\ destination drive.

The log shows that you had created 102 such 650MB file segments when the message The quotas are violated is issued.

Unless you are going to be making industrial levels of CD's from all these small incremental image files, then I would suggest leaving the default settings for the target file size as Automatic which will determine the correct maximum file size according to the formatting of the destinations disk drive, i.e. FAT32, NTFS / GPS.

Attachment Size
348344-127732.png 21.46 KB

Steve thank you for all of your advise. I will change the program to automatic. I don't understand why it is doing an incremental backup since it is set to "do not schedule". However your advice on services has worked. I changed all the Acronis services to manual and it is no longer accessing the hard drive. Again thank you.

Mike, Steve, I am very happy to see the issue is resolved.

Larry, the problem with registry corruption in your case indeed seems to be related to Windows Update. When Acronis is doing backup, it uses Volume Shadow Copy service`s (VSS) disk snapshots. When you restarted the computer, current disk snapshot may have not been cleared up correctly. As Windows Update automatically triggers new disk snapshot creation (built-in Windows System Restore feature), there must have been a conflict that VSS could not resolve and Windows registry was damaged. This problem is not related to what Mike experienced. I suggest you to save your recently created/modified files/documents and then revert system state to how it was before the problem occurred: recover from Acronis backup or, if you do not have one, see if you can use Windows own system restore points: http://windows.microsoft.com/en-us/windows-10/windows-10-recovery-options

As Steve said, the issue with lockup at shutdown is being worked on and is expected to be fixed in the nearest update for the program.

Regards,

Slava