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Acronis scheduler service stopped

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Hi, I saw a couple of old threads on this, but I'm not sure they were applicable.

Pretty much every time I boot up, I get an error message: Acronis scheduler service has stopped. I am invited to activate it. I do. It never holds beyond that new activation. Every new boot up is a problem yet again.

So, basically the scheduler service is useless now. It mostly doesn't work, which makes it incumbent upon me to manually run backups.

How can I restore this function? It used to work!

Win 10, 64 bit

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Monesque, thank you for your post in the forum.  Probably the best method of resolving this problem with the Acronis Scheduler Service will be to do a reinstallation of the ATIH 2016 software application.

There are two types of reinstall that you can try:

1.  A 'repair' installation where you go to the Control Panel > Programs & Features and select the Acronis program for uninstalling, but take the option to Repair the installation instead of removing / uninstalling it.

2. A clean installation of the application.  For this you can do as in step 1 above but take the Uninstall / Remove option, then run the Acronis Cleanup Tool (link in my signature below).  After the cleanup, reinstall the software again.  If taking this option then please be aware that it will remove all your backup tasks and history information, thus you will need to reconfigure your tasks when the software has been installed again.

The repair function gave me 1 day of success.

Is it really necessary to reinstall the whole program?

I notice scheduled backups did not run today. A backup program that doesn't back up is of little use...

Monesqe, I'd agree.  However, the reasoning behind the service not running may not be related to Acronis itself, but other Windows files and services that the application relies on.  Reinstalling fresh will give it the best chance of being able to function correctly if there are not other underlying system issues.  I'd especially recommend reinstalling fresh if you have ever upgraded from a previous versoin of Acronis, and/or if you have upgraded your OS from a previous version... especially if Acronis was also installed when the OS was upgraded.  

For the best install compatibility, I would actually run the ATIH 2015/2016 cleanup tool (right click and "run as administrator" when you run it), reboot and reinstall (making sure to install the latest version from your account download - v6027 is the lastest right now).  When you go to install it, again, "right click" the installer and "run as administrator" even if already logged in with an admin account.  That will give the installer the highest privilieges possible and hopefully resolve any underlying issues that currently exist. 

 

I note that Acronis just came out with a new update. I had not yet gotten around to reinstalling it, so this update did that for me. It seems to have solved the problem. At least for the moment.

Hello monesqe,

I am glad to hear that the latest update resolved the issue with scheduler.

Thank you for sharing your experience with us.

Regards,

Slava