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Acronis True Image 2016

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I just upgraded from TI 2015 to 2016. After the installation, I clicked on the TI 2016 icon on my desktop and was told the shortcut doesn't exist. I then navigated to Program Files (x86) and double-clicked TrueImage.exe. It looks like it's going to launch, but stops all activity after a few seconds. I'm guessing a reinstall is in order, but just wanted to make sure if this is a common issue... Any guess what might be going on?

BTW, when I first tried to install it, it failed because it wouldn't play with TI 2011 remnants onboard. Windows couldn't uninstall TI 2011 so, some fine soul on this forum suggested I try IObit. I did, and it worked flawlessly. Thanks!!

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Have you tired a repair installation: go into "Programs and Features" in control panel select Acronis 2016 click on it and select unistall, you will then be given the choice of a Repair or Un-installing.

Ian

Thanks for the hint. Attempted uninstall resulted in "An error occurred when trying to uninstall ATI 2016. I may already be uninstalled. Would you like to remove ATI 2016 from the Programs and Features list?" I guess I'll reinstall. Very strange happenstances with this installation.....

When I reran the installation file, it offered "Repair" as a choice. I took it. I worked. Now, to dig into how to get 2016 to use all the backup sequences I had setup in 2015. Doesn't look good at the moment.