Acronis True Image 2016 not Starting TrueImage.exe has stopped working
Hi All,
This problem is causing me a bit of a headache.
I am trying to setup a computer for a customer with ATI2016.
This had been installed and working fine with the product key etc.
However for unknown reason it has suddenly decided not to load at all.
As soon as you launch it the ATI2016 the report problem to Acronis window pops up followed by windows Trueimage.exe has stopped working.
I have tried uninstalling and re-installing, repairing, using the acronis cleaner.
Yet this problem still persists. Any ideas would be a great help.
Many thanks
James
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I downloaded ATIH 2016 from the web in December 2015 as an upgrade after using ATIH 2014. It has been operating correctly for several months, but lately I too have been experiencing this fault (TrueImage.exe has stopped working) after unscheduling the program in order to take my laptop to another location off my home network and then opening the program to reset my backup schedule. I have been able to solve it by uninstalling and reinstalling the program each time, but this is a totally unacceptable solution. I was always able to unschedule and reschedule ATIH 2014 with no failure. I tried to add the path to the application to my Avast anti-virus program, but that was not successful. I run the program on three pc's, all with Windows 7/64. How can I eliminate this irritating failure? We are not discussing freeware.
George Harlem
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George, see my reply to your own post http://forum.acronis.com/forum/115668
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