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Acronis True Image 2016 not working with Windows 10

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I installed 2016 in Windows 7 originally, 2016 worked fine and backed up the system as requested. Then upgraded to Windows 10. Following the upgrade, Acronis True Image 2016 will not back up anything.

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Stop using the old tasks and recreate all new tasks with different task names and pointing to new storage folders.

I already did that and got the same result. It still won't back up, it just sits and circle goes round and round. Do I need to reinstall?

Wait a minute, I cannot get the one scheduled task to stop so I can delete it, its been running since yesterday. How do I delete it?

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Posts: 250
Comments: 7092

Hello Ronald,

Thank you for your posting! Please try the following:

Please delete all scheduled tasks using task zap command;

Then stop all Acronis services and rename:

C:\ProgramData\Acronis\TrueImageHome\Scripts 

C:\ProgramData\Acronis\TrueImageHome\Database

Start services and recreate plans.

Thank you,