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Acronis true image 2017, Recovery.

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From the in Windows Acronis Recovery when I try to recover a full backup it only recovered the first two partitions which are recovery partitions. so I changed to partition recovery and tried again,. acronis recovered the windows partition, but when I tried to start the disk it would not start. I used my windows recovery disc and it told me that the disc was locked. I tried all the remedies of windows but they could not access the disc.

Could someone help me out here

Ed

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Unfortunately things can go (badly) wrong when recovering OS partition from within Windows. It is safer to use recovery media to do the recovery. I suspect the locking is part of the recovery procedure, which in your case went horribly wrong.

I suggest trying to do a recovery using recovery media instead, which will hopefully overright the locking. Make sure that you include the disk signature in your recovery.

If you need more help, just ask.

Ian 

I have tried recovery from media disc but it does not see my usb drives or my keyboard and mouse.

Ed

 

You may need to create a custom recovery media using MVP tool. You will need to inject driver for the USB controller and your keyboard/mouse. If the keyboard/mouse connects by USB port (either directly or via wireless dongle), you probably only need to the USB driver. I would only expect to see this happen if the USB cotroller is 3.1, USB 3.0 and USB 2.0 should not be causing issues.

Ian