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Ads and pop-ups

Thread needs solution

I just upgraded to 6 licences.  I installed on the first machine (Surface Pro 4, Win10) and it works fine.  The next day while working in OneNote I get an Acronis pop-up advertisement on top of my work.  Acronis was not even open.  I was in shock, and did not even read it, because I was in a meeting at the time.

HOW DO IT STOP THIS.   Its intrusive rude and utterly inappropriate.  Please tell me there is an option I cant find that will turn it off messages (I am pretty sure this was an ad for another product from Acronis, not certain).  I want my programs to be silent.  I dont want messages unless I am INSIDE that program at the time.  Its what I pay for.

I cant have popups on my work while doing a presentation for example.

Phil

0 Users found this helpful

Phil, I and many other users have already complained to Acronis about these regular pop-up adverts for their 'World Backup Day' campaign - this point has been made to Gaidar (General Manager Acronis True Image)

Unfortunately there is no way to prevent these very annoying advertising pop-up messages, even if they only occur once a day or following a re-start.  The only certain method is to uninstall the product!

I would recommend that you use the Feedback tool in the Help pages to register your complaint for this issue.  You may also wish to send a PM (private message) to Gaidar (link above).