After "successful" restore, screen shows al 01 01 01 01 ... on booting Windows
I believe I've run into this before, but I can't remember what I did to fix it, or even whether I fixed it. I've restored an image backup to another computer. The restore was successful according to the final screen. However, when I boot to Windows I get half-a-screen full of "01 01 01 ...", with the very first character an "L" (see image posted with 'Imce File Manager'). I've tried restoring several times - all supposedly successful. I've tried powering the computer off before booting. I've been using Acronis for many years and have done quite a few restores, and it usually works w/o problem.
The only things I can think of that are different than usual for me are that the OS is Windows 7 Home Premium whereas I'm usually doing Windows 7 Professional; and I'm using Acronis Recovery 2016 to restore a .tib backed up with ATI 2014. Also, I used Tools > Add drive before restoring the 1st time as this was a virgin drive with no prior formatting.
Any idea what I'm doing wrong?
Steve Smith: "How are doing the Recovery / Restore?
Is this being done using the Acronis bootable Rescue Media, and if so, which type of the media are you using?"
I'm using the Acronis bootable Rescue Media DVD created from the ATI 2016 suite.
"Is this the standard, Linux based, media, or are you using the WindowsPE media?"
Yes, standard media, not WindowsPE.
"Are you booting the Rescue Media in the same boot mode as used for your Windows 7 OS, i.e. Legacy or EFI?"
Yes, Legacy. Specifically Acronis True Image (64-bit). The source computer is an older HP 2000 laptop.
"Does the backup image being restored come from the same computer where you are restoring it?"
No, I'm backup up from an HP 2000 laptop with factory installed Windows 7 Home Premium. I'm restoring to an Oracle VM hosted on Linux -- which I've successfully done at least a dozen times before with different source computers. I even modified the registry settings on the HP before doing the backup:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Msahci
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\IastorV
per instructions at https://www.virtualbox.org/wiki/Migrate_Windows which has always worked in the past including the weekend before last.
I've tried creating a new backup and tried using the Universal Restore after restoring. None of these things work. I continue to get the "01 01 ..." screen.
Sorry but I have no experience in the area of restoring Acronis images to Oracle VM hosted on Linux and am not sure who to suggest may be able to help with this issue?
One possible suggestion might be to try running Acronis Universal Restore on the source HP 2000 laptop to see if it will do the preparation of the installed OS then take a new backup image and try restoring that to the VM.
Hmmm, I've restored numerous Window 7 and even XP to VM. This is the first one that has me stumped.
Steve Smith: "One possible suggestion might be to try running Acronis Universal Restore on the source HP 2000 laptop to see if it will do the preparation of the installed OS then take a new backup image and try restoring that to the VM."
That sounded like an excellent, albeit risky, suggestion. I did boot the UR DVD on the source HP laptop, took the defaults and clicked OK. Interestingly the process halted at exactly the same place (55%) with exactly the same message:
Applying Universal Restore (Machine: 'localhost'; Task: 'Applying Universal Restore')
Cannot find device driver 'PCI\VEN_1002&DEV_4396&SUBSYS_3577103C&REV_00' for 'Windows 7'.
Place the driver on removable media or in folder 'G;\' and click Retry.
Otherwise, click Ignore and repeat the Acronis Universal Restore process at a later time, to add the missing driver.
The driver for the device cannot be found in the operating system or in the additionally specified drives.
Experience has told me that actually trying to locate this "PCI\VEN_..." driver is a wild goose chase and that other things are amiss.
So, why can I not do a Universal Restore on the exact same computer from which I did the backup? Perhaps if I solve this problem I'll be good to go.
btw - UR did something on this computer because I'm now instructed to reboot to apply changes. I've not done that yet.
From what I can tell from a Google search, the missing device driver looks to be for a Standard Enhanced PCI to USB Host Controller, so shouldn't really be an issue if ignored.
AUR will try to replace specific device drivers with more generic Microsoft ones for the hardware discovered, where these can then be updated again later as required.
Sounded like a reasonable idea. Tried it. The only place to "ignore" is on the view details dialog and when I click that it repeats the same error at the same percent complete (55%), over and over and over again. I can't seem to get past that error. Suggestions? I've left that screen up for the time being pending your feedback.
The only other thought would be to try disabling the problem device in the Windows device manager when the OS is running as my assumption is that AUR is reading this information from the Windows registry files rather than actually detecting what specific hardware is installed?
Steve Smith: " The only other thought would be to try disabling the problem device in the Windows device manager ..."
The problem here is I have no idea what device this is. In the past, it has been related to the ACHI hard drive controller. In the past, that "PCI\VEN_..." problem has been solved by making those registry modifications I posted. Not this time. Perhaps there is something "special" About Windows 7 Home Premium on an HP 2000 laptop. If I can't even successfully run the Universal Restore on that very machine there must be something deep afoot.
So, I guess I'll give up and buy a new copy of Windows 7.
Thanks for trying with me.
'So, I guess I'll give up and buy a new copy of Windows 7.' You may be able to download replacement installation media from the HP www site. I know I can do this for our Dell laptops (requires the service ID for the particular laptop). You may also have problems finding someone who will sell you a Windows 7 licence as it is 'out of' long term support. You may have to go for Windows 10.
Ian
IanL-S " You may be able to download replacement installation media from the HP www site."
That's not a bad suggestion. I didn't try that. Too late now. I've got a new Windows 7 DVD (OEM version available at local computer store). That old HP was giving me problems anyway -- which is one reason I wanted to virtualize it. I've had no trouble moving several Windows installations to VirtualBox, including an XP system. All I needed to do was following the registry modification instructions in https://www.virtualbox.org/wiki/Migrate_Windows . But all my previous efforts were 'Professional' versions, including the XP, and none were laptops -- though I don't know why that would matter. Maybe there is something special about HP's version of Windows 7 on this laptop; perhaps special drivers or something (I generally try to avoid brand-name vendor computers as they're always adding un-vetted software or doing special OS tweaks). In any case, done deal. I've already installed the new WIN7 on the VM and now just need to go through the pain of migrating files and applications.