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asz and standard user for win 7

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 Hi all Acronis staff

I just purchased about one month ATI 2016 personal version, I have 2 doubts:
1- I had read before posting here, several post about the issue for F11 button that curiously my motherboard Asrock has reserved that button in keyboard which I could not get to manage the asz with the instructions given in help file. First create azs then activate F11.

I solved this by using the wizard for creating a iso media boot for ATI 2016 (Note you must use WInpe 10 or 8 previously installed in your program folder, don't use the cd rescue  for acronis boot that dont work with I did here), instead using this iso file and grab it to a cd or usb I mounted it and extracted their files to a fat32 partition with size 500 MB ~ as primary and activated partition from a separated HDD. You select F11 (asrock motrherboard not ATI) where are listed all your media, disk and usb available in that season. And the selected that drive where are the boot files dumped from ISO file. Here worked fine with you asz installed or if you do want, using whatever disk or external drive you stored the backup in. My question is: Is there any workaround to use natively without errors (I can't remember the number code error but I got several times error loading) that F11 key that is reserved to asrock? Are you planning to put any option to select the "master button" to load asz? 

2) I got problems with using ASZ within a standard user in win 7, I make a backup into ASZ (passworded for more protection) when it was finished I went toward asz and I got no prompt pass dialog and entered in it and I saw no data in that asz partition. Why did this happen when in the Admin user all is fine (and I could see the backup I made from standard user)? I dont want use admin to prevent ransomware and virus to no lead attackers go up directly system with high privileges over files and folders. I usually used to log on only with standard (no password, only it does pass the Admin) user account.

I need help for this issue, thanks

Nacho

0 Users found this helpful

Hi Nacho,

If you have support on your purchase still, please contact technical support directly so they can look into this and help resolve it for you.  This is the user forum and Acronis engineers will pop in from time to time, but they don't respond to all threads and it could be awhile before (if/when) they see this one.  Use your techncial support while it's still active :)

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Contact Technical Support

As for the standard user issue.  You never ran Acronis as a standard user... Acronis requires admin access to launch (UAC).  Once launched with admin access, the backup tasks are created under the admin account.  As a result, only the admin account will be able to access the content created under it in Secure Zone or when you launch Acronis application again and provide those credentials in the UAC prompt again.