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ATI 2016 dashboard

Thread needs solution

I recently upgraded to 2016 and can see the manage my backups from console which I selected. However in the console it says I have no devices and the option to "Add Device" which I selected

I get further option (top right) of device type "Windows, MAC etc" and choosing Windows it downloads an .exe file which when I run it proceeds to UNINSTALL Acronis True Image

I'm clearly doing something very wrong here?

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Geoff

0 Users found this helpful

You definitely do not have to download an exe file to get the listing.

When I updated to 2016 Cloud none of my devices were listed., including mobile devices backed up under beta testing. If I recall correctly if you close and reopen the Dashboard the current devise will be listed.

Ian