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Automatic Cleanup not working as expected? What am I missing?

Thread needs solution

I did not initially have "Automatic Cleanup" enabled for a regularly scheduled backup. It took me a few tries to correct this because when I changed the backup options by selecting a "saved" personal Backup Scheme and clicking on "OK", for some reason the settings in that scheme were not applied.

Eventually I just made the changes directly and I was able to save the new backup settings for the backup task. The primary change I made was to enable "automatic cleanup" which specified "Create a full version after every 5 incremental backups". Since at that point more than 5 incremental backup versions had already been created, I expected that the next backup would be a full backup.

It was not. In fact Acronis has STILL not created a full backup but has continued to create only incremental backups. I have checked and the backup cleanup option selected is definitely to create a full version after 5 incrementals. What's up with this? It strikes me as a bug, but I wanted to ask before trying to report it.

I am using Acronis True Image 16 build 5634 in 64-bit Windows 7 SP1.

Note: I attempted to attach a screen shot of my backup settings, but the forum would not allow me to. When I attempted to attach *.png containing the screenshot I always received the error "Validation error, please try again. If this error persists, please contact the site administrator."

Below is a text copy of Windows Explorer list of the backup files created to date. As you can see, only incremental backups are being created even though the backup options should allow no more than 5 incrementals.

Win7x64-desktop_full_b1_s1_v1.tib 09/25/2015 4,193,280 KB
Win7x64-desktop_full_b1_s1_v2.tib 09/25/2015 4,193,280 KB
Win7x64-desktop_full_b1_s1_v3.tib 09/25/2015 4,193,280 KB
Win7x64-desktop_full_b1_s1_v4.tib 09/25/2015 4,193,280 KB
Win7x64-desktop_full_b1_s1_v5.tib 09/25/2015 4,193,280 KB
Win7x64-desktop_full_b1_s1_v6.tib 09/25/2015 4,193,280 KB
Win7x64-desktop_full_b1_s1_v7.tib 09/25/2015 4,193,280 KB
Win7x64-desktop_full_b1_s1_v8.tib 09/25/2015 4,193,280 KB
Win7x64-desktop_full_b1_s1_v9.tib 09/25/2015 4,193,280 KB
Win7x64-desktop_full_b1_s1_v10.tib 09/25/2015 4,193,280 KB
Win7x64-desktop_full_b1_s1_v11.tib 09/25/2015 4,193,280 KB
Win7x64-desktop_full_b1_s1_v12.tib 09/25/2015 2,444,390 KB
Win7x64-desktop_inc_b1_s2_v1.tib 09/25/2015 1,239,970 KB
Win7x64-desktop_inc_b1_s3_v1.tib 09/26/2015 1,956,246 KB
Win7x64-desktop_inc_b1_s4_v1.tib 09/28/2015 1,380,238 KB
Win7x64-desktop_inc_b1_s5_v1.tib 09/30/2015 1,323,453 KB
Win7x64-desktop_inc_b1_s6_v1.tib 10/02/2015 3,462,051 KB
Win7x64-desktop_inc_b1_s7_v1.tib 10/04/2015 2,524,958 KB
Win7x64-desktop_inc_b1_s8_v1.tib 10/06/2015 1,511,934 KB
Win7x64-desktop_inc_b1_s9_v1.tib 10/08/2015 4,193,280 KB
Win7x64-desktop_inc_b1_s9_v2.tib 10/08/2015 462,254 KB
Win7x64-desktop_inc_b1_s10_v1.tib 10/10/2015 292,255 KB
Win7x64-desktop_inc_b1_s11_v1.tib 10/12/2015 3,730,019 KB
Win7x64-desktop_inc_b1_s12_v1.tib 10/14/2015 2,624,248 KB
Win7x64-desktop_inc_b1_s13_v1.tib 10/16/2015 2,439,529 KB

0 Users found this helpful

Hello, John.
Thank you for your feedback. This issue has been reported to the development team.

Hi John,
Many users have found that rarely ever does the modified task work as expected. However, if a new task is set up correctly without later modifications, you can get it to work as expected first time.
My GH12 is an example backup scheme with automatic cleanup. Set your scheme to your 5 incremental rather than example 6 incremental and it will work for you but don't make any changes once you start creating backups.

GH12. Create Custom Incremental Backup Scheme w/auto cleanup. ...Keep Full plus 6 Inc per chain. Store/Keep 4 chains. Use whatever number best fits your needs.

Note my example has a cleanup setting of "store no more than (n) recent version chains."
Set the store number to 1 if you only want the single chain as you describe.
or, set the store number to 2 or more if you wish to keep more than 1 chain. I would encourage you to keep more chains as many of us have found over experience that you need to restore a file or backup, having more than one choice in time can be beneficial.

I note that you have split your backup file into pieces. If this was not intentional, the cause was probably due to your target storage disk being formatted as FAT32. If you were to convert the FAT32 to NTFS, the full backup would not split but be one large file.

This link may be of interest.

https://forum.acronis.com/forum/100416