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Backup Failed

Thread needs solution

First, I'm running Windows 10 and True Image 2016

I have a backup mapped to my F: drive.  On almost a daily basis the backup fails stating that the backup location couldn't be found.  I go back to Custom destination reselect my F: drive and the backup works fine.  Then the next day I have to do it again. 

Why do I keep getting location not found errors when the drive is connected. 

FYI drive F: is an external USB Seagate 3 TB drive

 

 

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Hello, Gary.

May I ask you to use the "Send Feedback" feature in True Image to send us a System Report? This will help in investigating the issue.

Hello, 

It looks like your system causes the USB HDD to auto-sleep to save power.

Best regards.