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Backup Failed

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About 2 months ago I switched the back up drive and cloned settings to new backup procedure. The "EntirePC" backup ran two or three times since then. Today I got an error and the old backups are no longer in the drive, they were erased somehow. and it says last backup, "never performed".

I really have no idea whether this Entire PC will help in case of failure, but I do it every week. I posted before that the first one took a long time, and now it is erased. How can I get this to work correctly? Thank you.

 

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This should not happen. It is possible that somehow ATI 2017 has lost the plot (I have seen it happen with ATI 2019 and 2020). It thinks the task has never run, but the backup files are still there. All I have to do is to navigate to the location for the backup using Explorer, and select the backup file, right click and select do a validate. If however the files are physically gone then that is very peculiar. Please confirm if the files are on the backup drive; if not then please post the relevant log files - you will need to download and run the MVP FtrPilot Log File Viewer to access the log file.

I never use WholePC backup. With my Notebook I do much the same but using the disks and partitions approach. It the PC has multiple drives/partitions, then my preference is to have multiple backup tasks. On my PCs I have one task that backs up the system drive (NVMe SATA drive), and other task that backup my data drive and the dive where I keep copies of all of my installation files for programs I have purchased. The frequency of the backup depends on how often the content of the drive/partitions is modified.

Ian

Thanks for your response. I am using 2016. I tried to open the MVP 2.10, but it keeps Not Responding - Legacy Mode.

The files in the folder Acronis/EntirePC have all been erased. The files in Acronis/Files Backup are still there.

I just reset the Initial Settings and am running the backup. We shall see if that works in a few weeks, as I back up the EntirePC weekly.

As I mentioned, and you mentioned,  I am not sure what I would do with the EntirePC backup if my drive went out. The one time that happened(before using Acronis), I still had to install all the programs and then just copy the files to the new drive. I also use Second Copy for files backup, as accessing the files that Acronis backs up takes forever. I think it might be Norton has to scan everything each time I go down the path to the .tib files. SC just copies the files, with no special files names.

EntirePC backup creates an image of all drives and partitions. You restore them to the replacement drive using the recovery media. You need to make sure that when you boot from the recovery media that you do so in the bios mode used by the computer; Older computers use BIOS and newer ones use UEFI. Most recent motherboards allow you to use either BIOS (sometimes called legacy mode) or UEFI when booting. If it is using UEFI the boot disk will use GPT rather than MBR.

The hanging when using the recovery media it could be that you botted in using the incorrect mode. The Knowledge Base document will help in working which mode you PC has: 

63089: Acronis Backup: how to check if Acronis Bootable Media is loaded in UEFI or legacy BIOS mode

59194: Acronis True Image 2017: How to check if the computer is running 32 or 64-bit UEFI?

 

This is what is there now.

Yesterday before the backup started it had 2/12/19 b4s1v1.  This is the same as two weeks ago, when the next week both got erased. I clicked on reset, but still seems to be doing this?

Also, I had it close computer when done, and this morning it took longer than usual to open up.

Thank you.

 

I do not think you can see the pasted detail. I shows Entire PC backup fullb5s1v1. 2/19/20 274,651,375kb

Last week it was b4s1v1, but that was deleted last night.