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Big problems with 2016 version, not seen in earlier versions

Thread needs solution

I cannot get the basic restore or sometimes the backup to work with the new user interface. The user’s guide link on my pc takes me to the forum on the web, not a manual.

What is missing is a separate restore menu that is not on the same page as the backup page.

I cannot restore files from my backups because the program takes me to a location other than the folder I specified. Please send me a link top simple step by step instructions for this new overly obscure version.  earlier version worked find and were easy to navigate.

 

 

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A follow up to define  the specific problem.  I select for a destination tib file on my external drive. then I select a new empty folder named  "restore" on my PC as the destination.  I click "recover files" on true image.  it opens the destination folder, not he backup tib file.

Howard, you can access the ATIH 2016 User Guide at http://www.acronis.com/en-us/support/documentation/ATI2016/

See in particular: Recovering your files and folders   and   Recovering files and folders  where the latter has screen shots of the panels involved.

The alternative to using the Recovery options in the ATIH GUI, is to use Windows Explorer to navigate to your backup drive, then double-click on the specific backup .TIB file which will open this and allow you to navigate the contents, then you can simply use Copy & Paste to select and copy the files or folders and copy these to the new location where you want to put them.