Bogus Too Many Activations

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Our office has 10 licenses for ATI 2016 which have been running since ... well ... 2016. Many of the workstations have been ugraded to 2017, but today one of the 2016 workstations gave the message "Too many activations for one serial number ..." Nothing has changed here. The user does not have new hardware, and ATI2016 has not been installed on a new computer.

What's up and how can I fix this?

Tue, 11/07/2017 - 02:17
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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This article should help Acronis True Image 2018: "You've exceeded the maximum number of activations for this serial number" | Knowledge Base . Its labeled for TI 2018 but should be applicable to TI 2016.

Tue, 11/07/2017 - 04:15
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Comments: 47

Interesting. Clicked the "resolve problem" button, signed in, and it gave me a list of 5 computers on the license. The problem with the list was that this particular computer was not on the list, but one of the other computers was on there twice. No idea how that happened. I selected the 2nd of the duplicates as being the "old" computer and it re-enabled ATI2016 on the "activations exceeded" computer. I'll wait to see if the normal backup runs on both of these computer tomorrow.

Tue, 11/07/2017 - 05:26