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Build 6581 update installation failure

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Update failure from inside previous version; several attempts; deleted the program; used the Acronis cleanup tool; downloaded 6581 build from Acronis; still failed; even tried in safe mode; running Windows 10; Virus program off; installing in administrator mode; what am I missing? thx for any help.

This is the error detail I'm getting:  The Installer has insufficient privileges to modify this file: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Acronis\True Image\Tools and Utilities\Bootable Rescue Media Builder.lnk.

This is the msi text error log: 

 

 

 

Attachment Size
acronistrueimage.msi_.txt 2.06 MB
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Hi Frank  - looks to be a permission error.  I just helped another person with the same issue and had success after they took ownership of this directory.

https://forum.acronis.com/forum/127156#comment-396902

Interesting that you both have the same issue... Might be a bug, might be from a previous install issue if it was not run using the right click and run as administrator option.  I would definitely submit feedback and reference both threads and submit a system report if you can too. However, I'm sure the fix in the other thread will apply here too. 

Bobbo: thank you so much for that fast response. You nailed the issue. It was no permissions/ownership.  Same as the other user you helped. And without the permissions the cleanup program wasn't able to delete those files. Never had a "permission" problem before. I had to read up on it. All good now. New build installed fine. Thx again.

Glad it's working now!