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C drive is shown as empty on several win10 backup sets

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Must be doing something wrong as several backup sets dated 2016 and 2017 show the drives (c, d, etc) are empty.   I am using 2016 to explorer.  Property list of the backup file itself is shown but there is no indication of which version of TI I used to create the sets.    Other backups seem OK.  I have upgraded to Win10.  I assume there must be a permission problem.   There is no property list for the drives themselves just the option to OPEN or EXPLORER.

In setting up windows 10 on  the system trying to read backup set, I started using my Microsoft live account username & password which I was not using when the backup sets were created on a previous win10 installation.  If there is a permission problem surely TI would have given a warning???

 

[SOLVED PARTIALLY] - I removed the USB3 disk drive with the TI backups from the windows 10 server and plugged it into my win10 workstation and the C drive of the TI backup is no longer empty.  TI should have generated a warning not just show the drive as being empty IMHO.

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Joseph, the Acronis shell integration with Windows only applies to the computer where ATIH has been installed, so would not apply to a drive which is then connected to a networked Windows Server.

Having said the above, I am able to open Acronis .TIB backup image files via Windows 10 File Explorer when those files are stored on my Synology NAS drives, so perhaps this is more of a permissions issue from the Windows Server which is controlling access to the USB3 drive?