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calculating time remaining

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I was able to make one backup on an eternal Seagate drive and that's it!

Now, when I try and do a backup it hangs at "calculating time remaining" and does nothing... is ATI 2016 a big scam and good for nothing?

 

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Roger,

What type of backup are you trying to perform? Entire PC? Disk & Partitions? Folders & Files?  Incremental? Differential? Scheduled?  If you can provide some details, someone on the blog will be able to help.

FtrPilot

Hello FtrPilot,

Thank you for your reply.

I was also getting this error message "Failed to initialize the Snapshot manager library (0x100005)".

However, I deleted the Acronis program, shut off my anti-virus and reloaded the program and I'm now able to do a backup and it seems to work fine.