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Can take an image of an Dell Optiplex 390 pc, but it just hangs when I try to restore

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I can take an image with a Dell OptiPlex 390 or 3010 pc just fine. However, when I try to restore it, I get all the way to the last screen like it will restore, but it doesn't do anything.  I have changed it to UEFI, but still doesn't do anything. Any ideas?  It works fine on the newest Dell and HP pc's, but not the ones that have both the choice of the Legacy and UEFI. 

Lisa

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Lisa,

Are you attempting the restore using Rescue Media?  You should perform the restore using Rescue Media.

Also, you must boot using the boot mode that Windows was installed with.  If Windows boots UEFI, then you should boot Rescue Media UEFI.