Cannot clone or restore full backup

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I am trying to upgrade from a 64GB SSD to a 250GB SSD (m.2 SATA), but I'm not having any luck.  The existing hard drive is in an HP Pavillion x2 running Windows 10.  I have created a full back and have bootable media.  I've read the articles and posts comparing cloning and restoring from a full back-up, but neither is working for me.  

OPTION A - CLONING

When I try to clone the old SSD to the new one, the issue is with Acronis' apportioning of space on the new drive.  There is an 11 GB partition on the existing drive containing files for Windows Push Button Reset and HP image recovery ("D:"), and the manufacturer warns "Do not delete of alter any of these files." Even though I choose the manual option for configuring the new drive, Acronis' default increases the size of the existing partitions in proportion to the new hard drive.  So, by default Acronis wants to make this partition roughly 45GB on the new drive.  This partition doesn't need to be 45GB, and I don't want to waste 30GB of space.  Supposedly, by choosing the manual option, I should be able to resize the partitions using the "Clone Wizard."  However, while the Clone Wizard will allow me to reduce the size of the D: recovery partition, it assigns the 30GB of saved space as "unallocated space" and will not allow me to use it or reassign it to increase the size of the Windows / main partition.

OPTION B - RESTORING FROM FULL BACK-UP

After installing the new (empty) SSD in the computer and booting from an Acronis CD, I attempted to restore from a full back-up file on an external HDD.  Everything seemed to be working fine . . . With the exception of the "MBR and Track 0" partition, I selected every other partition in the backup file for restore.  There are five:  windows (i.e., the "C drive"), the 11 GB recovery partition (D:) referenced above, two small NTFS recovery partitions, and a small EFI System partition.  I can go though the process of assigning each of the partitions a location on the new SSD and setting their respective sizes - until I get to the last partition, which is the "D:" recovery drive.  When it's time to assign that partition a location, Acronis will not allow me to use the unallocated space on the new SSD even though the remaining space is more than adequate.  I can see the unallocated space, but it appears "grayed out" like all the partitions I have already assigned to the new drive, so I can't use it.

Any help would be appreciated.  Thanks.   

 

Wed, 01/24/2018 - 00:52
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mvp

Stephen, thanks for providing the level of detail for your problem, that is always helpful.

One question regarding the "11 GB partition on the existing drive containing files for Windows Push Button Reset and HP image recovery ("D:")" - what version of Windows would this restore your HP computer back to, if you were to use this function?  If this is Windows 7 or 8/8.1, then you may not want to do a 'factory' restore when your current OS is Windows 10.

Personally, my approach to this type of situation would be to either do a Clone or Restore (from a backup image) 'as is', then use a separate Partition Management program such as the free MiniTool Partition Wizard to make changes to the partitions to take advantage of the additional unallocated disk space on the larger drive.

When doing a Restore, I prefer to take the top Disk option (which automatically selects all partitions) so that there is no need to select and set the size for each individual partition contained in the backup image.  This should also manage the correct positioning / locations for all the partitions.

One important aspect of doing either the Clone or Restore from the Acronis bootable CD (or USB stick) is to ensure that you are selecting the UEFI option for the CD or USB drive as you say above that there is an EFI partition, so the Acronis media needs to be booted in this same mode.

 

Wed, 01/24/2018 - 14:35
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Steve,

Thanks for the response.  The computer originally came with Windows 8.1.  I've never used those tools or examined the files, but I suspect the files in the "D:" recovery partition would restore the computer to Windows 8.1.  In all likelihood, I'll never use them, but I'm of the "better safe than sorry" variety, so when the manufacturer says not to alter or delete the files, I'd prefer to just leave them on there.  

I believe I've been booting Acronis in UEFI mode.  I honestly don't know what that means, but I remember seeing the notation on the screen.

I will look into the MiniTool Partition Wizard.  Do you know if my experience with the Acronis "Clone Wizard" is normal?  Am I not supposed to be able to decrease and increase the size of partitions with the Clone Wizard?  If so, any idea why it's not allowing me to use the space saved from decreasing the size of the "D:" recovery partition to increase the size of the Windows partition?

Regarding the "top disk option," if it automatically selects all partitions, would that not also include the "MBR and Track 0" partition?  The Acronis 2016 manual I found online said not to select that partition.  If I try this route, do I need to deselect that partition, or is it ok to include it?

thanks again.

Wed, 01/24/2018 - 16:31
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mvp

Stephen, keeping the factory restore Win 8 partition can be useful if you wanted to sell on the computer in the future and put it back to its original shipped state.

With regards to UEFI mode, this is normally shown alongside the drive identifier when booting as shown in the screen image below from a system supporting both Legacy and UEFI boot.

bootmenu.jpg

 Difficult to say what is happening when you have been trying to clone without seeing screen shots of the various steps being taken, but any resizing of existing partitions should be done before starting the Clone wizard (if related to the source drive) - this again can be done using MiniTool if needed.

MBR and Track 0 are not a partition - this is just the first few sectors of the disk drive where information is stored to help the computer know how to boot the Windows OS.  Although the general advice is not to select these, if you are cloning then they will be copied automatically, else if doing a Restore, you should also restore these when doing so to a new raw drive to ensure it is bootable.  With restore, you can select the MBR and Track 0 separately to restoring the other components of the drive.

See the attached PDF document written to show how to do a full Disk Restore - this was written for ATI 2017 but applies to other versions when using the Rescue Media.

Attachment Size
441766-143525.pdf 719.56 KB
Wed, 01/24/2018 - 16:58
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I confirmed that I am booting Acronis in UEFI mode.

Yes . . . I tried taking screen shots, but they weren't in the correct format to upload, and I'm getting tired of fooling with it.  I've used Acronis for years b/c it was simple and reliable.  Lately it seems like more trouble every time I need to use it.  Probably time to find something else.  I can't resize the partitions on the source disk prior to cloning, b/c I've run out of room on the source disk.  I need to resize the partitions on the new/target disk, otherwise Acronis wants to make the "D:" recovery partition larger in proportion to the new drive - which would waste 30GB of space.  

thanks for the document.  That looks like the procedure I've been following - with the exception of selecting the "top disk" option and restoring all the partitions.  I assume if I use that option Acronis, similar to the automatic cloning option, will proportionally resize all the partitions relative to the larger size of the new SSD and I'll be in the same boat as if I went through the cloning procedure in Acronis - with 30GB of wasted space.  

Guess I may have to go that route and then use the MiniTool Partition wizard or something similar to resize the partitions on the new SSD.  Thanks again.

Be well.

Wed, 01/24/2018 - 18:25