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Cannot download Acronis .ISO

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Hi,

I tried to download to download the bootable media for Acronis 2016 from my account (http://dl.acronis.com/s/AcronisTrueImage2016_6581.iso) but it gave a 404 File not found.

I could not seem to find how to leave a comment for the web team, so I am describing here what happened just now.

Could you please feed that back, and let me know whether I can redownload?

Thank you

 

Pete

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Pete, I can confirm that I see the same 404 error if I try to download the ISO from the new Acronis site, but if I go to the older website, https://www.acronis.com/en-gb/my/products/index.html (in my case) then I am able to download it!

I have posted a report of this in the private MVP Forum but would recommend contacting Acronis Customer Central via Live Chat to report the same yourself.

Please note that if you have already updated ATIH 2016 to the build 6581 version you can create the media directly within the GUI by using the Tools > Rescue Media Builder which also allows you to create this on USB stick as well as CD or DVD.  The USB stick should already be inserted before running the builder.

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Hello all,

I've managed to download the latest bootable media from the web account.  Does the issue still persist on your side? Have you tried to clear browser cash? If the issue is not resolved, please contact me in PM.

Thank you,

I'm able to download the installer and .iso just fine now. 

Thank you Steve.

It has now been resolved and is downloading now.

The tip about the Rescue Media tool was great as well... I should have thought of that!

Thank you again

Pete

Thank you Ekaterina

All is good, and I am downloading now.

Thanks