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Can't get to Acronis 2016

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I have had disk problems on my C: drive and want to upgrade to Acronis 2016.  I when I try to open Acronis 2014 I get a message to uninstall Acronis 2011 first, but that app is not on my system.  I am suspecting that Acronis 2011 app was removed but the registry was not adjusted.

I really want to go to Acronis 2016 but am afraid to upgrade as I might have the same problem - i.e. uninstall the 2011 version.  Any suggestions on what to do, manually remove, or find a reg cleaner that might fix the probem?

 

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Try running the 2014-2-11 cleanup tool first - run all with right click and "run as administrator".  Hopefully that works.  Make sure you reboot before installing any newer versions and run all tools and/or installers by right clicking and "run as administrator" every time. 

If not, uninstall 2014 first with your installer file (can download from your account if it was registered or hopefully you still have the CD if you bought a boxed version and did not register it).

Then "install" 2011 by downloading from your account and then uninstall it with the installer file again after that.  I'd only go this route if the cleanup tool isn't successful for some reason.