Dell e7440/e7450 Laptop restore issues Select Drive are grayed out

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I have a Dell Desktop that I am replacing with a Dell Laptop. Rather than spending days reconfigureing it I thought I would just use Acronis and restore my backup on the new computer.  I have done this many times in the past with success. Windows 7 and 8 does not need much of anything to find and load default hardware drivers to the point I can reinstall the corrent MFG drivers.  

I have several problems I even paid to upgrade from 2014 to 2016 thinking there was a bug. The problem is not my backup. but rather the restore options.  

I have a brand new Dell e7450 with a brand new 512GB SSD Crucial drive. With my 2014 recovery bootable USB I was able to boot and Acronis can see my USB drive that has my backup and it can see the new SSD, but when I go to run the recovery wizard, I get to the Partition 1-1 and it says set the settings. I do so and see my SSD and select it. Then the Next step asks for the Partition C and I do the same, but this time the SSD option is greyed out and I can't go any further. So then I used the Acronis tools and tried to setup the exact partition sizes from the original computer (which has the SAME size hard drive) and I step through the process and again I select the SSD and the partition for the Partition 1-1 and then to the next step and again the SSD and the other paritions are greyed out.  I have rebooted several time and tried to recreate the recovery Disk to a Cdrom and the same issue.  So then I pay to get the newest version of Acronis (2016) and I create the restore bootable media do it all over again and the same results... after selecting the drive or partition in the "settings of Partition 1-1" the next step the settings are greyed out.

So then I try to recover just the C drive and as soon as I get to the step to the settings the new SSD option is greyed out?!

Then I try just recovering the System reserved parition and it creates it fine leaving the unallocated space of 465.4GB then I try to recvoed the C partition and again it is greyed out.. what gives?  

The data I am recovering/restoring is only about 200GB so I know it is not too big.

I feel like I am going around in circles with this restore.

Wed, 11/18/2015 - 18:53
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I too would be interested in hearing what the solution is since I'm having a similar problem however, I am not trying to go to an SSD rather a SATA drive. Although the new drive is smaller than the old (failing) drive I don't think that there is so much data that it would fill the drive.

Thanks

Thu, 11/19/2015 - 16:42
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I don't think there is a solution. I think there is a bug or something.  I got further along today.

 

I recreated a backup using the Acronis 2016 software and created a 2016 bootable recovery (USB) I was finally able to get it installed but not after dicking around with the BIOS and Acronis.

FIRST... The Acronis boot disks will NOT run on some thumbdrives.  I could only get it to work on my Toshiba 32GB formated as a FAT32 (NTFS would not work) I had to set my BIOS to UTFI for the Disks becuse that was the only way I could boot to the USB then AFTER I restored I had to change the bios to Legacy and then it booted..  All this over a course of 5-6 hours  what a horrible ordeal.  

It was still not smooth sailing Although it found the unpartitioned drive it never marked the System Reserve as Active So I shelled out another $50 to by Disk Director (another whole ordeal with creating and getting their boot disks to work...  Then after I did that I was NOT able to set the System Served drive to Active boot partition!@#$# 

So I go back to the True Image and setup "New Drive" and I created the System Reserve (set as Primary Active Boot) then the C drive as Primary then I was FINALLY able to select the correct partitions and restore.  

You would think that in 2016 Acronis would be flawless and detect..  Another Gripe...  Why the heck isnt there some sort of partition tools in True Image.. if nothign else but some tools to edit the partions and flag as active or not...  So $100 later and no help from Support I am finally booting fine. 

Oh and the original backup has nothign wrong with it.  I extracted all of my data just to snuff out anyone who says it was a corrupt backup. 

Thu, 11/19/2015 - 19:52
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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mvp

Are both laptops UEFI/GPT setups? Maybe your older laptop was BIOS/MBR and your new one is UEFI/GPT, or maybe the setup of the new is another variation of UEFI/GPT and you'd have to blank out the disk before restoring it ("add new disk" as you did).

Since you restored to another computer, is the computer booting fine? If it doesn't, you will have to apply a universal restore after restoring the original image since you have to insert the drivers of your new laptop?

Fri, 11/20/2015 - 00:02
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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It all finally works, the old system is MBR and the new uses MBR, the problem is Acronis will only boot in UEFI

Fri, 11/20/2015 - 02:50