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Does Acronis True Image 16 use MS Volume Shadow Copy service.

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I'm getting Event 8303 errors about Windows "Volume Shadow Copy" service not working correctly and BUs cannot be made.  Does Acronis True Image 16 use MS Volume Shadow Copy service?  My last Acronis True Image 16 BU worked fine.

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MS Volume Shadow Copy provider and Volume Shadow Copy Service can sometimes conflict.  Both of these services should be set to Manual start by default. You can locate them using task manager.  You might try ending and then restarting each one.  Sometimes a system shutdown and restart (not a reboot) will fix things.  You can also disable one or the other to perform a backup and then re-enable after backup complete although that is workaround and not a fix.

Let me post the question differently.  Does Acronis True Image 16 USE the following services:

1) MS Volume Shadow Copy

or 

2) Volume Shadow Copy

Yes it does.

Thanks.