During backup process.Stop the indicator to 100% not IDLE
Good day, gentleman we would like to raise the issue what we are facing for regarding the Acronis backup,while we are taking the back up it will stop the indicator on 100%. We think this is not normal because recently it appear on screen IDLE and OK . if the back up is complete. The capacity of the back up files is almost the same on successful backup in the past. do you think this back up will be affect once we face some critical issue or disaster and deploy the the back up file.Maybe someone can able to help us regarding this issue we have 3 server,the 2 server is ok their is no any problem except the exchange server 1.
I do stop the Acronis services and restarted again but the same issue also I already re started the server but the same message appear.
If someone could help us to resolve this issue we will appreciate so much.
Thanks and Regards,
Joseph


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Thank you so much Mr. Steve Smith for your reply , you are correct the back up has reached 100% but does not continue to complete the backup operation or announce that it was succesful.
Our version of Acronis Bacup and Recovery is version 10.0 build 10.0.11639 our OS Windows Server r2 Enterprise 2008
I attached the log files information which i follow your instruction.Its not appear the last dated which i took back up on Mar 3 2016
Please provide us the step how to resolve this issue
Thank you for your help .
Joseph
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Hello Joseph, thank you for the additional information.
I have to apologise that I have no experience with the Acronis Backup & Recovery Server product that you are using in your system and can only refer you to the documentation for that product.
I would recommend that you setup Email Notifications, including attaching the logs for your backup tasks as described at http://www.acronis.com/en-gb/support/documentation/ABR10/index.html#1293.html
Other that the above advise, I recommend that you post this issue in the Acronis Backup & Recover 10 & 11 Forum where you find other people with greater expertise and experience to help you resolve this issue.
Best wishes, Steve
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