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error code to back up

Thread needs solution

good morning, I can not fix the problem below.

I would make the back up to a folder on the NAS.

I created a user to access to the folder with read and write privileges.

still it does not work acronis always make the same error.

thanks in advance for your help

luca

Codice evento: 0x000101F4+0x00100005+0x00000009+0x00000522+0x0000FFF0+0x80070522

(PC-RECEPTION) Attività è in attesa dell'interazione utente.
Descrizione: Stage Description
Informazioni: Failed to open (initialize) the computer.
Dettagli: Failed to initialize the snapshot manager library. (0x100005)
    $module = 0)
    Tag = 0x8D5BF87C202E8759
Stato sconosciuto. (0x9)
    code = 522),
    $module = 0)
    Tag = 0x2AACB7B2AB852AC
Il privilegio richiesto non appartiene al client (0xFFF0)
    code = 80070522),
    $module = 0)
    Tag = 0xBD28FDBD64EDB8F4

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Posts: 250
Comments: 7092

Hello Luca,

Thank you for your posting! Please make sure your user account has administrative privileges on the protected machine. 

Thank you,