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Error occurred while reading the file

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Folks,

I created a backup file and did a verify on it.  Now when I try to recover the disk or a partition, I get the following Event code:

0x00040001+0x00040001+0x0000FFF0+0x80070017

Any thoughts on how to resolve?

Thanks,

Joe

 

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Joseph, please download the Log File Viewer app from the link in my signature and use this to look at the Service logs for when you created your backup file, assuming that these are still available and it wasn't too long ago?

How are you trying to recover your disk or partition when you get the event code you posted?

Can you open or mount the backup image file from within Windows Explorer?

What build / version of ATIH are you using?

Please post any logs if you need help to read their content.