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Excessive True Image Notification Failure Emails

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Hello all,

I'm experiencing an annoying issue with TI 2016 that only happens when a backup fails. I have email notifications set on so that I can monitor the backups of two users. If the backup fails to execute properly an email is sent out, then another in fifteen minutes, then another, and another, and yet another, and so on. This can be a real problem when a user goes on vacation and they take their computer with them for a week, or if it's a holiday and no one is in the office. 

It would be great if TI only sent out one email indicating a problem occurred rather than 200! Is there a way to force TI to behave better or am I stuck with excessive emails?

Thanks all.

0 Users found this helpful

Dean, you need to change the Error handling options found in the Advanced page tab for your backup task so that it does not retry the backup on error so often.  See the attached screen shot where I have set the option to retry once after a delay of one hour.

 

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