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First time back up and it gives me error messages

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  I just purchased Acronis True Image 2016 and got it all set up. I try to download it to an extra hard drive I have and it gives me the error message "Failed to deploy task. Restart your computer and try again. If error persist, check your antivirus settings." I restarted my computer and turned off my Viper antivirus. Any ideas?

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Dennis, welcome to the user forums.

Please can you provide some details of what you are doing here?  You say you have got ATIH 2016 all set up but then say you are getting an error trying to download it to an extra hard drive?

What are you trying to download, as this doesn't really make sense to me?

If you mean that you are trying to backup to your extra hard drive and getting the error message, then again, please provide some more details of how the drive is connected, what you are backing up etc.

Please download a copy of the Log File Viewer app from the forum which can be used to see the log files created by ATIH 2016 and which may hold some further messages / clues as to what the issue is?

  My mistake. I'm trying to back up my entire computer to the L drive. I have plenty of space but the error message come up and it doesn't do anything. It gives me a big red explanation point and thats it. I will try to down load the Log File Viewer app when I get home tonight.