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Full Backups don't show up in Win 10 explorer but are on backup drive.

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I use the bootable cd to make full backups of my C drive once a week.  The backups run successfully. Acronis TIH 2016 is not installed.

If I reboot the bootable Cd and select recover and then search for backups, I can see the backups.

If I then boot into Win 10 and look at my backup drive, I do not see my backups.

Why doesn't explorer see the backups on the backup drive?

I'm running Win 10 Pro fully updated and this is a UEFI machine.

Thanks

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snifferpro, difficult to say why you cannot see the backups created by the Acronis bootable Media on your backup drive if these are fully visible when using that bootable media.

The only time I have seen similar issues is when the computer has been in a hibernated state when booted from the Rescue Media, and then when restarted it has restored from hibernation and that filesystem information was not shown.

Windows 10 defaults to enabling Fast Start which is a form of hibernation, so if you just did a normal shutdown from Windows, it most likely went into a Hybrid Sleep mode instead of being fully shutdown.

Try looking at the size of your external backup drive to see if the size shown within Windows is significantly different to that shown for the whole drive capacity.  You may end up needing to do a full format on the whole external backup drive to recover any 'lost' space.

When booting from the Acronis Rescue Media, either do a Restart (which does force a shutdown) or else do a Shutdown /S to force the same.  Check what the boot media shows on the external drive when starting from a full shutdown state?

Thanks for your quick response Steve.

 

I shutdown the system with Shutdown /s and then rebooted and sure enough the backup files are now shown

in windows explorer.

 

Thanks again for your quick response and solution to this issue.

Thanks for the feedback, glad to hear the matter is resolved.