Skip to main content

How to access my True Image 2013 backups?

Thread needs solution

I seem to be in a catch-22 situation...

I bought the full True Image 2013 and Plus Pack and want to read files from an old backup drive I made with it a while back. I'm now running Windows 8.1. Problems:

- True Image 2013 won't install on Windows 8.1, it just sits on "Computing space requirements"
- True Image 2016 is not compatible with 2013 backups according to https://kb.acronis.com/content/1689
- You can't get free trials of 2014 or 2015 (which ARE compatible with 2013), just 2016.

I need these files! What do I do?

0 Users found this helpful

Try running the recovery CD (ATI 2013) and use it to recover the files you are after. You can download the CD image from your My Account (top far right of the Acronis home page).

The information in the link you provided is incomplete; you cannot do all of those things using an ATI 2013 backup but you may be able to do some of them.

Ian