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How do I cancel my perpetual subscription to Acronis True Image, not the cloud? Nowhere on your site does it allow to cancel

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I'm not able to find anywhere that I'm able to cancle my subscription. It's like they won't allow you to do it. I've checked evberwhere.

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John, there is no need to cancel a subscription to Acronis True Image - there is no such subscription with the perpetual license.

Please see KB document: 56514: Acronis True Image 2016 Editions and Licensing which explains the difference between Acronis subscription and perpetual license products.

In a nutshell, you own a perpetual product and can use it (or not) forever within the terms of the license agreement.

Subscription products have a defined usage period, i.e. annual subscription after which the subscription must be renewed in order to have continued use of the product.

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I need to cancel as well. My account says that it is an automatic renewal. I no longer need Acronic. How do I ensure that ther isn't an automatic renewal from my credit card? 

Talk directly to Acronis Support via their contact chat service - this is a user forum only.