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How do I stop Credit Card Charges

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Hi Sam,

if you purchased your subscription on Acronis website, you should have received an email with detailed instructions and links for changing payment options.

If you need any assistance, please contact our support team with purchase order number: http://www.acronis.com/support/contact-us.html

Thank you,

 

how can i stop acronis from auto-renewing my subscription ??

 

how can i cancel my subscription ??

Stu, welcome to these user forums.

Did you see the previous update in this topic, and have you used the contact URL that is provided there?

This is something that only Acronis Support can resolve for you as we are just users the same as yourself.